Collection Letters

PCI Collection Letters™

Collection letter delivery is all about establishing a positive relationship with your debtors to facilitate debt collection. PCI provides a seamless, end-to-end collection letter service focused on this goal.

  • Fully-compliant, customized letter design
  • Printing
  • Address hygiene
  • Mailing
  • Real-time online account management
  • Archiving services

Through our collection letter services, PCI empowers your team with mission-critical information and robust tools that help them perform at their best to achieve your business goals. And with trakPCI, you can track your letters from our facility all the way to the debtor's door, discover when remit payment is on its way, monitor your letter volume and return mail records, and so much more.

We're so confident in PCI's "Best in Class" collection letter services that we offer the industry's only, 24/48-hour-in-the-mail guarantee. If your approved letters and files are not mailed within 24/48 hours (as agreed upon), processing and stationery are free. If the approved letters are not mailed in 48/72 hours, processing, stationery and first class postage are free.

Unique Letter Options

Dynamic, Digital Full Color Print

Research shows that colors plays a pivotal role in captivating audiences and improving readership - key ingredients to a successful letter or statement campaign. Utilizing state-of-the-art Xerox 1000 and Xerox 550 digital full color press technology, PCI is proud to now offer eye-popping full color - of unprecendented clarity - to your letters.

Pressure Seal

Pressure seal letters create a look reminiscent of a check by mail or W2 form. Including perforated tear-away egdes, this special envelope entices customers to open.

Personal Plus

PCI Group has recently introduced the customer-friendly Personal Plus letter. Instead of utilizing a window envelope, we start with a closed faced envelope and insert a personalized letter. The outside of the envelope is printed with a signature font type to look personalized, creating a friendly and distinct mail piece customized to the debtor. It's a personal touch we believe will result in more open letters.

Certified First Class Mail

Certified Mail Envelopes are approved by the U.S. Postal Service to send USPS Certified Mail. Each envelope includes a proof of mailing manifest, in-route letter tracking and final Electronic Return Receipt ERR™ that provides USPS proof of letter delivery confirmation. No forms or stickers are used in our automation.