For companies in the ARM (Accounts Receivable Management) industry, compliance with regulations regarding communication with debtors is critical. When these businesses outsource these functions, they need a compliance-minded partner. In this episode of Ask the Experts, Area VP and Solutions Partner Anthony Faldetta discussed why it’s important to find an ARM-compliant print and mail services provider.
“For an accounts receivable management printed mail vendor, you must make sure that the vendor has the national security compliances to not only protect your data but to protect your client’s data as well,” Anthony said.
Working with a company that isn’t solely in the transactional print and mail could jeopardize a company’s compliance obligations. When seeking a partner, it’s critical to evaluate their compliance, accuracy, and quality initiatives.
“The vendor needs to be familiar with the industry. Having familiarity with the industry will assist you in assuring that you’re capturing all the different regulations and laws that need to be in the letter,” Anthony added.
The collection letters sent from ARM companies have lots of specific rules. If the provider isn’t ARM compliant, organizations can incur many adverse consequences. An experienced partner, however, can improve compliance and deliver guidance to ensure it. Watch the video to learn more.