Organizations may be considering what to do with their in-plant operations. Should they continue to operate their own print and mail production? The data and facts point to outsource print and mail benefits over retaining an in-plant. In this episode of Ask the Experts, Perry Fernandes, VP of Operations of PCI Group, addressed the benefits to customers of outsourcing their in-plant operations.
“It’s not your core business is the first reason. If you’re an insurance company, healthcare, bank—that’s what you do. You’re not in the print business,” Perry said.
Outsourcing has long been the answer to moving non-core work to the right experts. In print and mail, operating an in-plant is a huge expense, especially the equipment. Perry explained, “Making the transition from old variable printers to high-speed inkjet technology is not cheap. Nor is the finishing or inserting equipment. You have to be all in; if not, don’t do it.”
Perry further noted that the numbers don’t support in-plants. “Electronic is growing while print is decreasing. So why invest in the equipment and technology? It doesn’t make good business sense.”
The strength of outsourcing in transactional print and mail is experiencing a paradigm shift with more companies transitioning from an in-plant to working with a partner. “The postal service has great data to share. Printing industry groups will say the same thing. If it’s not your core business, then it’s a good time to outsource,” Perry shared.
