APIs (application programming interfaces) are common connectors between systems. They enable interactions between applications, data, and devices to ensure secure data transactions. The PCI API offers real-time data connectivity and reporting transparency. In this episode of Ask the Experts. PCI Group’s Area VP, Solutions Partner Scott Concannon, shared how customers use it to their advantage.

“An API is a highly customizable file, which means if we have data in our tables, we have the ability to pass that information back to our client. A lot of clients also have outward-facing systems, and a status that may be important is job completion and the time stamp,” Scott said.

With access to this data, customers can have greater visibility into the numbers with over 60 data fields available. It’s useful for specific workflow call points, including printing, inserting, and mailing.

For printing details, users can call up dates, total pages and images, PDF samples, and more. For inserting, they can see start and end dates, descriptions of inserting, and total packages. Mailing information from the API includes the date mailed, IMb (Intelligent Mail Barcode) data, SLA (service level agreement) date, and more.

Customers benefit from having immediate use of this information and are able to retain it for future decision-making and analytics.

Get Your “5 Reasons It’s Time To Outsource Print and Mail Communications” eBook

Explore the Benefits of Transitioning to a Transactional Communications Partner

This field is for validation purposes and should be left unchanged.

If you are looking to streamline your print and mailing operations, partner with PCI Group to save! Our team will conduct a thorough analysis of your current setup and cost of ownership, then present you with options to help optimize efficiency and reduce your current expenses.

Want to learn more about how PCI Group can help you improve your customer transactional print communications?

We offer a free 30-minute consultation.

If you’re ready to improve the productivity and efficiency of your communications and drive better customer engagement
contact us today.

This field is for validation purposes and should be left unchanged.