APIs (application programming interfaces) are common connectors between systems. They enable interactions between applications, data, and devices to ensure secure data transactions. The PCI API offers real-time data connectivity and reporting transparency. In this episode of Ask the Experts. PCI Group’s Area VP, Solutions Partner Scott Concannon, shared how customers use it to their advantage.

“An API is a highly customizable file, which means if we have data in our tables, we have the ability to pass that information back to our client. A lot of clients also have outward-facing systems, and a status that may be important is job completion and the time stamp,” Scott said.

With access to this data, customers can have greater visibility into the numbers with over 60 data fields available. It’s useful for specific workflow call points, including printing, inserting, and mailing.

For printing details, users can call up dates, total pages and images, PDF samples, and more. For inserting, they can see start and end dates, descriptions of inserting, and total packages. Mailing information from the API includes the date mailed, IMb (Intelligent Mail Barcode) data, SLA (service level agreement) date, and more.

Customers benefit from having immediate use of this information and are able to retain it for future decision-making and analytics.

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