About PCI Group

PCI Group is the complete customer communications resource for businesses in which client-centric data is key, and efficiency, and security are paramount. For clients in competitive fields such as insurance, healthcare, financial, utility, telecom, cable, and accounts receivables / collection industries, PCI Group delivers intelligent workflow solutions that utilize technology, experience, compliance security, document processing, direct mail, and data security.

Our highly secure transactional communications solutions and direct mail services include: Document composition, Client data preparation, High-speed document production, Document delivery, and Document archiving – all designed to generate response, improve customer relationships, and streamline company operations.

As a nationally-ranked and multi-award-winning, family-owned and operated business since 1970, we are the intelligence consulting and document processing provider of choice for organizations across diverse industries. Our clients range from collection agencies and debt buyers, to financial institutions, healthcare providers, insurance companies, and utilities. These entities, many of which are in regulated industries with mission-critical communications requirements, regard PCI Group as a trusted business partner whose integrity, service quality, and performance are second to none.

Whether by postal mail or email, PCI Group can effectively accommodate your communications/document delivery and related compliance requirements.

PCI Group’s “Best in Class” services are a function of our state-of-the-art, fully-secured corporate headquarters. Our commitment to the highest standards of security, productivity, and technological innovation is clear from the very first encounter with our company-owned 93,000-square foot production facility located on 33 acres in Fort Mill, South Carolina, just 17 miles south of the Charlotte, North Carolina airport and our 62,000 sq ft 2nd, fully redundant, production facility located in Irving, TX (conveniently near Dallas, TX).

PCI Group Mission Statement

Through innovation, technology and training we are the most technically competent provider of outsourcing services. We achieve this through our commitment to quality, integrity, superior customer service, and seamless execution of our services. By listening to our clients’ needs, we design and create solution that give them a competitive advantage.

PCI Group Vision Statement

To be the Industry leader in innovative multi-channel document delivery to create value for our clients’ enterprises.

PCI Group Compliance Standards

Businesses choose PCI Group because we have established rigid protocols and surpassed industry standards to protect their sensitive information.

PCI Background

PCI Group Compliance Standards

Businesses choose PCI Group because we have established rigid protocols and surpassed industry standards to protect their sensitive information.

Our clients come from a broad spectrum of industries, from cable and utility providers to collection agencies, publishers and health care. All of these are regulated industries with mission-critical communications requirements and sensitive consumer data. When they look for vendors, they look for someone they can trust. That’s where we come in.

PCI Group has integral knowledge of critical federal and state regulations, standards, and disclosures pertaining to the industries we serve. On staff is an experienced, full-time Security and Compliance Officer whose continual oversight ensures effective due diligence and compliance on behalf of our clients.

We are committed to the highest quality assurance standards as evidenced by our certifications and full compliance with essential legislation and regulatory standards.

  • HIPAA – Health Insurance Portability and Accountability Act

  • HITRUST – Health Information Trust Alliance

  • FISMA – Federal Information Security Management Act

  • SOC I & SOC II – AICPA’s Service Organization Control Reports Standard

  • PCI DSS – Payment Card Industry Data Security Standard

  • State Data Breach Notification Laws

We service some of the largest and most exacting clientele in their respective industries as a trusted and secure customer-critical document management partner. From insurance, to healthcare, to finance, to telecom, we have a proven track record as a top-tier provider in some of the most competitive and highly regulated categories in the commercial marketplace. Our compliance expertise is second to none in this regard, powered by segregated networks and an infrastructure that isolates and secures clients and their customers’ data.

Want to learn more about how PCI Group can help you improve your customer communications?

We offer a free 30-minute consultation.

If you’re ready to improve the productivity and efficiency of your communications and drive better customer engagement
contact us today.

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HIPPA Compliant Print and Mail Services
HITRUST CSF Certified Print and Mail Services
FISMA Compliant Print and Mail Services
SOC and SOC2 Compliant Print and Mail Services
PCI DSS Compliant Print and Mail Services

There has never been a better time to take advantage of print and mail outsourcing to:

  • Drive Cost Savings

  • Decrease Risk Against Unplanned and Planned Business Disruptions

  • Increase Security and Compliance

  • Modernize Communication Channels

PCI Group Data API

PCI Group Print and Mail APIWith PCI Group’s API, customers can take advantage of secure two-way data communications to have transparency into production and tracking of all of your print and mail communications.


API Customers enjoy the following benefits:

  • Make API calls from their system of record for immediate use
  • Retain API data in their system of record for future use