About Rodney Wallin

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So far Rodney Wallin has created 392 blog entries.

You Asked; We Answered: 7 FAQs to Review When Outsourcing Property and Casualty Insurance Claims Mail

When making big decisions about changing processes and moving to outsourcing activities, companies have lots of questions to ponder. We work with many businesses that move from an in-house to an outsourced model for transactional print and mail. In this FAQ block, we’ll cover those to ask when considering it for property and casualty [...]

PCI Group Awards 7 P.A.C.E. Scholarships Through its 2023 Leaders Scholarship Program

PCI Group, headquartered in Ft. Mill, SC today announced they have awarded a total of seven scholarships to students for the 2023-2024 school year as part of their PCI Group, PACE Leaders Scholarship program. The program is designed to grant scholarships to students who are dependents or affiliated with a current PCI Group employee [...]

2023-08-28T08:01:16-05:00August 21st, 2023|Categories: Customer Newsletters, Employee News, PCI News|

Why You Should Outsource Invoice Printing: Save Money, Increase Quality

Companies that thrive and grow revenue have something in common—they focus on their core business capabilities. When they do this, they find that letting other experts support other parts of their operation only makes sense. One of those categories is transactional print and mail, and in this post, we’re going to talk specifically about [...]

Are You Confident in the Accuracy of Your Transactional Print Communications? Learn Best Practices from Experts

Can you ever be 100% accurate in all your transactional print communications? Perfection is hard to achieve and sustain, considering all the many variables in play. However, the commitment to improving accuracy is always an objective regarding letters with compliance and security requirements. The question is—how confident are you in this metric? Whether you [...]

The Easiest Way to Deliver Customized Invoices to Customers Is with a Partner

Did you know that most customers want to receive personalized messaging from companies they do business with? When they receive these, they are much more likely to engage. If you’re looking for another channel to implement personalized marketing, you should be using customized invoices. The catch is that these transactional documents must be produced [...]

Business Printing Services: You Can Outsource P&C Insurance Statements

As a highly regulated industry with requirements for regulated communications, you face many challenges in printing and mailing statements. P&C insurance documents are essential for your customers, but you don’t have to do this in-house. Business printing services from a transaction print company are a secure, cost-effective, and highly accurate solution. Why Outsourcing Makes Sense [...]

PCI Group’s CARs: Improving Quality & Accuracy in Print and Mail

In the world of transactional print and mail, maintaining accuracy and quality is crucial. While errors can occur, they present an opportunity for improvement. This is where Corrective Action Reports (CARs) come into play for PCI Group. By investigating deviations or mistakes, CARs help identify the root cause and implement necessary corrective [...]

Is Your Print and Mail Provider Meeting SLAs? Here’s Why It Matters

SLAs (service level agreements) are critical in transactional print and mail. If your provider isn’t meeting SLAs, it puts you at risk regarding compliance and other negative impacts, such as longer times for customers to remit payments or take necessary actions. Meeting SLAs matters considerably in your operations, but it’s more than just checking off [...]

4 Benefits of Outsourcing HIPAA Letters for Healthcare Payers

As a healthcare payer, you generate many communications for your members. This constant need to inform and disclose has become even more complicated, and all HIPAA letters must follow strict regulations and guidelines. It can become overwhelming and expensive, which has prompted the industry to outsource these print and mail documents. If your organization [...]