What is Certified Mail Solutions

certified mailings

What is Certified Mail?

Certified mail is a delivery service through the USPS in which the sender receives a certificate indicating a letter or package has been sent and the recipient gives their signature when it has been delivered or that a delivery attempt was made.

USPS Certified Mail service is a numbered service that:

  • Provides the sender with a mailing receipt.
  • Provides electronic verification that a letter was delivered or that a delivery attempt was made. Delivery status can be retrieved through our trakPCI dashboard
  • Maintains a record of delivery, which includes the recipient’s signature, that is kept at the Post Office™ of delivery two years from the date of mailing

Electronic Delivery Confirmation

Certified Mail provides the sender with proof of mailing and proof of delivery. The service provides electronic verification via email that an article was delivered. The proof of delivery record (copy of the recipient’s signature) is kept at the USPS Post Office two years from the date of mailing.

The signature proof of delivery record is not automatically mailed back to the sender with this service, however, signature proof can be requested at the time of mailing by purchasing the Return Receipt Electronic (see below). The signature proof can also be requested after the mailing by purchasing the Return Receipt After Mailing service for an additional fee.

Return Receipt with Signature PDF

This is the same service as Electronic Delivery Confirmation but includes the Return Receipt Electronic PDF that provides the sender with proof of delivery. This information includes the recipient’s signature and actual delivery address.

Evidence of delivery, legal proof of receipt is provided from the following information:

USPS Certified Mail Solutions

"*" indicates required fields

Name*
Address*
  • Date of Delivery

  • Signature of Recipient (or Recipient’s Authorized Agent)

  • Recipient’s Delivery Address (if different than on the mail piece)

  • If the correct fees, postage, and form(s) are affixed, a Certified Mail piece with Return Receipt may be mailed from the home, office, or dropped in a Collection Box receptacle

Return Receipt Restricted Delivery

This is the same service as above but includes the Return Receipt Electronic Signature that provides the sender with proof of delivery.  The Restricted Delivery service permits a mailer to direct delivery only to the addressee or addressee’s authorized agent.  The addressee must be an individual (or natural person) specified by name.

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