Transactional Print and Mail Blogs

Customer statements are transactional documents, which means they include sensitive or protected information. They are also a key component of customer engagement. It's something they actually look at, so you have a lot of real estate available to communicate with them. Redesigning these documents can support the reduction of service calls and accelerate payments. [...]

In an instant, your operations could face interruptions. From cyber attacks to weather disasters to technology downtime, having a disaster recovery plan for print and mail is imperative. While you may have one in place, how confident are you that it's the best? Ask yourself, if my operation were to be disabled for any [...]

Undeliverable mail is often a hidden cost that raises your overall expenses. It also impacts the deliverability of mission-critical communications. Both of these problems affect your print and mail operations. So, what are these costs, and how can you reduce them? The Real Costs of Undeliverable Mail According to Pitney Bowes, the cost of [...]

The USPS regularly raises rates. For any company mailing statements, documents, or any other transactional communication, it's challenging to decrease these expenses. The USPS postage price will continue to increase, but you have options on how to combat it. The July 2026 USPS Postage Price Increases In July, new rates will be effective. Overall, [...]

Disasters happen every day, and they have the potential to derail production and operations. If you face downtime due to inclement weather, a cyber attack, or any other disruption, you must activate your business continuity plan. What it might not contain is how to print and mail regulated customer communications. You can address this [...]

Transactional communications tie directly to regulatory requirements. Because they contain personally identifiable information (PII) and/or protected health information (PHI), they have special rules. However, experienced providers deliver print-to-mail solutions that satisfy compliance and offer many advantages. What Are Print-to-Mail Solutions for Transactional Communications? First, let’s define transactional communications. They contain PHI, PII, or other [...]

Healthcare communications have unique attributes, making them subject to compliance regulations. Most of this deals with how to handle protected health information (PHI) to ensure its security and confidentiality. Scaling compliance across many types of communications can be challenging. Healthcare organizations struggle to maintain rigorous controls because it’s not a core competency. Compliance is [...]

Consumer finance communications have unique attributes. Confidential and sensitive information is usually part of the document, which means they fall into the transactional category. As a result, there are compliance considerations for every letter, and the processes involved can get complicated and expensive. Your organization can resolve these issues by choosing to outsource these [...]

Looking for ways to cut costs without impacting compliance-related workflows? If you’re still printing and mailing auto finance communications, it’s time to rethink this model. Since these tasks aren’t your core competency, you may be facing financial and regulatory pressure to optimize and revise. If you are still on the fence about why transitioning [...]

Financial institutions print and mail tens of millions of banking statements every month. These confidential and regulated customer communications must meet compliance requirements to protect data. Those mailings must be accurate, as well. With bank statement printing, you can achieve both while reducing costs. What Is Bank Statement Printing? In this context, bank statement [...]