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Transactional Mail

The Critical Errors You Don’t Want to Make with Consumer Email Communications

errors in consumer email communications The inbox offers an efficient and easy space to communicate with customers. Companies send all types of consumer email communications. Many of these fall into the category of transactional, meaning they contain PII (personally identifiable information) or PHI (protected health information). This designation means rules, regulations, and [...]

Current Trends in Outsourced Printing and Mailing

outsourced printing and mailing trends Several trends are impacting the industry of outsourced printing and mailing. As many companies shift from in-house operations to third parties, they still need to be aware of factors that influence their providers. As a transactional print and mail leader, PCI Group is tracking trends and their [...]

Paper Tariffs and Their Impact on Costs

Tariffs can substantially increase the price of imported goods. Importers then pass those costs to their customers. The current Administration has announced tariffs on goods acquired from Canada, with Canada enacting retaliatory ones. The effective date was to be March 6, but the Administration has since delayed them until April 2. So, how would [...]

Data Security and Breach Notification Rules by State

In the world of transactional print and mail, data security is a top priority. Protecting confidential customer information ensures you remain compliant and credible. Although a data security and breach notification law has failed to pass federally, all 50 states have enacted rules. In this article, we’ll explain these laws and how they relate [...]

Accurate Mailing Services for Business 101

In the world of transactional print and mail, accuracy must be a priority and a pillar of production. One mis-mailing can trigger noncompliance violations and impact customer trust. If choosing to outsource these communications, you need to be confident that providers have accurate mailing services. So, what does this mean, and what measures must [...]

5 Reasons to Consider Invoice Printing and Mailing Services

For companies that send large amounts of invoices to customers via print and mail, costs are rising. Additionally, navigating compliance, security, and accuracy has become more complex. As a result of this perfect storm of factors, organizations are opting for invoice printing and mailing services. By outsourcing invoice print and mail functions, you can [...]

Why Secure Printing Services Are Critical for Data Protection

As the threats around data breaches grow and evolve, every company must prioritize safeguarding them. Regulations are already in place to protect PII (personally identifiable information) and PHI (protected health information), but hackers are savvy and persistent. Ensuring the safety of this information extends to your vendors, which is why secure printing services are critical. [...]

2025 Paper Prices Trends

The cost of paper is a substantial expense in the printing industry. This resource has had volatile pricing. During the pandemic, shortages arose, and demand increased. Since then, overall paper needs have shrunk, including every paper use case, from those used in mailing to consumer products. So, what trends will next impact paper prices? [...]

Insurance Mailing Services: Ensuring Accuracy and Compliance

Insurance companies produce a vast amount of mailpieces for customers. From property and casualty declarations to auto monthly billing statements, insurers in these verticals face operational challenges in managing insurance mailing. In addition to rising costs, insurance companies must also follow strict rules and regulations for these communications. Vital to meeting these are accuracy [...]

What Is USPS Informed Visibility Mail Tracking?

The USPS has enacted many programs and policies to satisfy mail tracking needs in the 21st century. A key part of this is the use of the Intelligent Mail Barcode (IMb) scans. USPS Informed Visibility Mail Tracking and Reporting (IV-MTR)takes this to a new level. The USPS rolled out this service in 2018. The [...]