Auto Finance Communications Services

At PCI Group, we know that as an auto finance company, you need dependable and secure solutions for your auto finance communications needs. That’s where we come in! We’re a leading provider of critical print and mail and digital communications, and we’re all about security, accuracy, and compliance. Our goal is to make sure your customer auto finance communications are always delivered on time and without mistakes.

We’ve got state-of-the-art technology and streamlined processes that allow us to offer intelligent workflow solutions that can help you connect with your customers and improve your operations. Plus, our team has tons of experience in providing top-quality, compliant print and mail communication solutions for the auto finance industry. And with an industry accuracy rate of 99.9999%, you can trust that your customer communications will be delivered without a hitch.

With our online account management system, trakPCI, you can keep an eye on all of your production jobs in real-time. From data transfer to delivery by the US Postal Service, trakPCI gives you updates on the status of your communications.

We offer a range of financial print and mail services for auto finance companies, including statement printing and mailing, eStatements, and document management and design. These services are fully scalable and can be customized to meet the unique needs and goals of any auto finance organization.

Utilizing our online, account management system, trakPCI, customers can monitor and control all of their production jobs. trakPCI provides you with real time status of all of your auto finance communications from data transfer, through production to U.S. Postal Service pick-up and delivery.

Examples of auto finance documents PCI Group prints and mails include:

At PCI Group, data security and privacy, as well as business continuity and disaster recovery, are at the core of what we do. Government regulations in the finance industry are always changing and evolving. We maintain and constantly update our print and mail technology and processes for physical security and data privacy practices for all of your auto finance communications.

Physical Security

Includes gated property access, key cards, door alarms, security cameras, and gated entryways.

Data Security

All data files are encrypted during transfer and at rest while at PCI. These files are also secured by user permissions that are enforced by company policies.

Secure Data Standards

We use secure transmission protocols (SFTP) and Thales HSM system encryption for files at rest, along with an additional firewall network Intrusion Prevention System (IPS) – in addition to a multi-tiered architecture that separates the web layer from the data layer for added security.

Secure Data Archival

Several options are available. Access to client input is limited to authorized personnel.

Document Security

Documents containing personalized or sensitive customer data are deleted or shredded using PCI document destruction equipment.

Employee Training

In accordance with Payment Card Industry Data Security Standards (PCI DSS), the Health Information Portability and Accountability Act (HIPAA) Security Rule, and the Federal Information Security Management Act (FISMA) requirements, PCI Group maintains a formal Security Awareness Program. The core tenants of the program consist of the following:

• Awareness
• Training
• Education

Our Security & Compliance Officer (SCO) oversees training, and ongoing education to all employees through online tutorials, presentations, lessons learned feedback, and shared documents.

Want to learn more about how PCI Group can help you improve your customer communications?

We offer a free 30-minute consultation.

If you’re ready to improve the productivity and efficiency of your communications and drive better customer engagement
contact us today.