Farm Bureau Insurance Print and Mail

Secure and Compliant Farm Bureau Insurance Print and Mail Services

Farm Bureau insurance print and mail services from PCI Group encompass any communication to customers that includes PII (personally identifiable information). Handling insurance-related letters within this category qualifies as transactional print and mail. Thus, there are standards to meet regarding compliance, security, accuracy, quality, and timeliness.

Not just any print and mail partner will do. You need a company that focuses solely on transactional communications. By partnering with us, you’ll get this and more. Explore the types of Farm Bureau print and mail we produce and what makes us an excellent choice for outsourcing.

farm bureau insurance print and mail

Why Outsource Farm Bureau Insurance Print and Mail

The volume of Farm Bureau mailings containing confidential and protected information is vast. Many members have chosen to go digital, but others still want to receive paper documents.

To meet this need, you’ll find that outsourcing delivers many benefits.

Cost Savings

Even as the number of letters you produce decreases, your expenses don’t. Achieving cost savings in transactional print and mail equates to high volumes. You can’t enjoy the price breaks that commercial printers receive for paper, ink, and other materials. Nor can you guarantee the lost postage rates, as we do. We’re able to keep postage costs down because of presorting, commingling, and using the USPS IMb (Intelligent Mail Barcode).

You’ll also eliminate equipment, technology, facility overhead, and labor from your budget. Reducing costs is often a primary motivator to outsource and allows you to reinvest these dollars elsewhere.

Accuracy Optimized

Another key component for Farm Bureau print and mail is accuracy. In transactional communications, ensuring that the right documents go inside the correct envelope is crucial. Mis-mailings can lead to reputational harm and possible compliance violations.

Accuracy is something we excel at, with an industry-leading 99.9999% rate. We’ve been able to achieve this because of these practices:

  • Using intelligent insertion equipment and 2D barcode scanning read by cameras to ensure the inserter puts the correct pages in each envelope
  • Leveraging integrity cameras to capture an image of the page insertion for verification
  • Applying the White Paper Factory (WPF) production method that marries fully digitally composed files with in-line production to create ultra-secure, highly accurate, variable data-generated documents
  • Employing high-speed cameras that track documents throughout production
  • Integrating LEAN manufacturing in our facilities that incorporates over 270 standard works to ensure quality assurance

Consistent Quality

The quality of each document matters and refers to consistency in production and branding. The practices of Lean Manufacturing and Six Sigma are the foundation of our quality assurance program.

We use QA versus quality control because the latter audits the processes to identify and fix deviations. QC happens after a job is complete, and there is no way to alter the output. We’ve standardized processes across every operator, shift, and location. We audit these rigorously and have a 99.89% average grade.

Confidence in Compliance

Farm Bureau print and mail services must weave compliance obligations throughout the workflow. Compliance is a requirement and must influence how we produce mailings. Our commitment to compliance is evident in everything we do. We hold certifications in SOC I & II, HIPAA, HITRUST, PCI-DSS, and FISMA and employ a full-time Compliance Officer to oversee efforts relating to compliance.

Data Security That Exceeds Requirements

Data security is paramount to any PII document. To adhere to compliance and client guidelines, we must protect this data using the latest technology and best practices. Preventing breaches and cyber attacks is part of our operational framework.

It starts with our proprietary file processing hub, SECURE IT. It encrypts data while in transit and at rest. The platform also uses full disk encryption, network segmentation, multi-factor authentication, and more.

Other highlights of our data security strategy include:

  • Data transmission via SFTP
  • Advanced firewalls
  • Intrusion Prevention Systems (IPS)
  • User-level security
  • Pen testing and vulnerability scans

Customer Engagement Improvements

With the WPF, you can personalize messaging to each member. This personalization allows you to customize communications. Those could include upselling, cross-selling, or important announcements. Dynamic printing also removes the need for inserts or pre-printing, saving time and money.

online business document management

Utilizing our online, account management system, trakPCI, customers can monitor and control all of their production jobs. trakPCI provides you with real time status of all of your communications from data transfer, through production to U.S. Postal Service pick-up and delivery.

Key Things to Seek When Outsourcing Farm Bureau Insurance Print and Mail:

Not all Farm Bureau Insurance print and mail services are the same. Make these attributes part of your comparison criteria:

  • Prioritize printers that produce only transactional mail to ensure you get the most qualified partner.
  • Choose a provider with deep experience transitioning in-house printing models to outsourced ones.
  • Select a company with proven workflows and processes that support accuracy, quality, compliance, and security.

  • Opt for a provider that has significant experience in the insurance industry.

  • Look for specific features that enable visibility, including an online, secure portal that allows you to track jobs from data transmission to delivery of the letter to members.
  • Partner with a business that has postage expertise to receive the best rates.

What Types of Farm Bureau Print and Mail Services Can You Outsource?

  • Claim Letters
  • Policy Renewals and Declarations
  • Monthly Policy Billing Statements
  • Policy Reinstatement Notices with Proof of Mailing (POM)
  • Lender-Related Communications

  • Notifications of Collateral Protection Insurance
print mail compliance

Serving the Needs of Farm Bureau Insurance Print and Mail

We are insurance industry experts, delivering services for major companies every day. Our solutions conform to your specific needs while never compromising accuracy, quality, compliance, or security.

Get started today by requesting a free consultation below.

Our security practices include:

Physical Security

Includes gated property access, key cards, door alarms, security cameras, and gated entryways.

Data Security

All data files are encrypted during transfer and at rest while at PCI. These files are also secured by user permissions that are enforced by company policies.

Secure Data Standards

We use secure transmission protocols (SFTP) and Thales HSM system encryption for files at rest, along with an additional firewall network Intrusion Prevention System (IPS) – in addition to a multi-tiered architecture that separates the web layer from the data layer for added security.

Secure Data Archival

Several options are available. Access to client input is limited to authorized personnel.

Document Security

Documents containing personalized or sensitive customer data are deleted or shredded using PCI document destruction equipment.

Employee Training

In accordance with Payment Card Industry Data Security Standards (PCI DSS), the Health Information Portability and Accountability Act (HIPAA) Security Rule, and the Federal Information Security Management Act (FISMA) requirements, PCI Group maintains a formal Security Awareness Program. The core tenants of the program consist of the following:

  • Awareness
  • Training
  • Education

Our Security & Compliance Officer (SCO) oversees training, and ongoing education to all employees through online tutorials, presentations, lessons learned feedback, and shared documents.

No Hassle / No Commitment
Free Consultation For Your Financial Printing

Want to learn more about how PCI Group can help you improve your customer communications?
We offer a free 30-minute consultation.

If you’re ready to improve the productivity and efficiency of your communications and drive better customer engagement
contact us today.

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