Compliance & Security

HIPAA Compliant Email Services?

When communicating with patients, healthcare organizations must always abide by the rules and regulations set forth in HIPAA. What you must do to ensure this applies to both print and mail as well as email. HIPAA compliant email services must be in use. Otherwise, you could face violations. So, what makes an email service HIPAA [...]

USPS Certified Mail Questions Answered

As with any type of mailed communication, transactional letters can include USPS services for certified mail. In some cases, there may be USPS certified mail questions you have about the requirement to validate delivery within a specific timeframe. Because certified mail has different characteristics, we often receive questions from our clients. Keep reading to get [...]

Are You Confident in the Accuracy of Your Transactional Print Communications? Learn Best Practices from Experts

Can you ever be 100% accurate in all your transactional print communications? Perfection is hard to achieve and sustain, considering all the many variables in play. However, the commitment to improving accuracy is always an objective regarding letters with compliance and security requirements. The question is—how confident are you in this metric? Whether you [...]

Is Your Print and Mail Provider Meeting SLAs? Here’s Why It Matters

SLAs (service level agreements) are critical in transactional print and mail. If your provider isn’t meeting SLAs, it puts you at risk regarding compliance and other negative impacts, such as longer times for customers to remit payments or take necessary actions. Meeting SLAs matters considerably in your operations, but it’s more than just checking off [...]

4 Benefits of Outsourcing HIPAA Letters for Healthcare Payers

As a healthcare payer, you generate many communications for your members. This constant need to inform and disclose has become even more complicated, and all HIPAA letters must follow strict regulations and guidelines. It can become overwhelming and expensive, which has prompted the industry to outsource these print and mail documents. If your organization [...]

What Are Statement Printing Services?

Is it time to rethink your printing and mailing processes? Statement printing can be expensive and hard to manage, yet it’s critical to facilitate customer communications. You have compliance, accuracy, and quality considerations, which can all improve with statement printing services. By outsourcing these functions to professionals, you can save money and time while improving [...]

Comparing Print and Mail Providers Compliance: Invest in Compliance Now or Risk Penalties Later

Outsourcing transactional print and mail operations is a smart choice for organizations. You can save money, improve accuracy, and worry less about compliance. However, not all print and mail providers offer the same services. So, comparing them is essential; otherwise, you could face compliance penalties and reputational harm. So, what are the areas that [...]

Patient Statement Services

Healthcare organizations must comply with many compliance regulations regarding confidential communications. You can’t send patients a bill without meeting guideline criteria to keep the information in the statement private. Because of the expense and complexity, some organizations outsource patient statement services. Doing so can save you money and time while also ensuring compliance. If you’ve [...]

Why Go Full Color with Insurance Transactional Mail

Does the look of your customer communications matter? It’s certainly a question to pose when considering insurance transactional mail. The insurance industry has a high volume of letters it must send to customers. That’s a cost to you, whether you outsource or have an in-plant. What if you could update the look of these documents [...]

2023-07-27T07:27:44-05:00July 19th, 2022|Categories: Blogs, Compliance & Security, Outsource Statement Printing|Tags: |

HIPAA Compliant Patient Communication Made Easy

For any healthcare industry business, you have many regulations to consider in operations. One of the most critical is HIPAA (Health Insurance Portability and Accountability Act). It provides the framework of standards for collecting, using, and sharing PHI (protected health information). Failure to do so can lead to fines, reputational harm, and other breaches-related [...]