Compliance & Security

The Latest Customer Data Breaches and Lessons Learned for Transactional Communications

Customer data breaches happen so often that the average consumer may receive notifications from numerous companies within the same month! Cybercriminals aim to steal valuable data like PII (personally identifiable information) and PHI (protected health information). They can then hold it for “ransom” or sell it on the dark web. Several high-profile breaches involving [...]

Medical Collection Letter Services

Analysis of government data revealed that U.S. consumers owe at least $220 billion in medical debt. One driver behind this is the increase in patient financial responsibility due to high-deductible coverage. This trend has driven medical collection letters to rise, as well. These highly regulated communications have become a burden, and organizations are seeking [...]

Can You Outsource Transactional Certified Mail?

Certified mail involves many extra steps versus standard statements or letters. As it’s a special class, many companies believe it’s not something they can outsource. The good news is that you can tap experienced print and mail companies to produce transactional certified mail. Learn how it works. What Is Transactional Certified Mail? Certified mail [...]

Data Breach Notification Compliance

In today's digital landscape, data breaches have become an unfortunate reality for many businesses. When a breach occurs, regulatory-compliant data breach notifications are essential to maintain trust and comply with legal requirements. This blog delves into the intricacies of data breach notification compliance and how businesses can ensure their notifications are both effective and compliant. [...]

HIPAA Compliant Email Solutions: Options for Healthcare Organizations

HIPAA allows healthcare organizations to send communications that contain PHI (protected health information) via email. Many patients and members appreciate the convenience of digital letters, statements, and documents. However, rules and regulations require specific components for HIPAA-compliant emails. Learn about the solutions available for the industry and why certain features are critical for compliance. What [...]

Personalized Data Breach Notifications

In the event of a data breach, delivering clear and effective communication is crucial. Personalized data breach notifications are crucial for effectively informing individuals who have been impacted by a data breach. These notifications ensure that each recipient receives relevant and specific information about the breach that pertains to their personal data, enabling them to [...]

Data Security and Breach Notification Act

Understanding the Data Security and Breach Notification Act (H.R. 1770): Implications for Print and Mail Notifications In today's data-driven world, safeguarding personal information is paramount. The Data Security and Breach Notification Act (H.R. 1770) (https://www.congress.gov/bill/114th-congress/house-bill/1770) is a crucial piece of legislation aimed at enhancing transparency and protecting consumer privacy in the wake of data [...]

When Should You Send Certified Mail Letters

Transactional print and mail represent communications that have regulatory rules attached to them. Most of the time, these documents must arrive on time, and you need confirmation of their delivery. In some cases, you’ll need to send certified mail via USPS. So, when should you use this type of mailing service? And how can [...]

HIPAA Compliant Email Services?

When communicating with patients, healthcare organizations must always abide by the rules and regulations set forth in HIPAA. What you must do to ensure this applies to both print and mail as well as email. HIPAA compliant email services must be in use. Otherwise, you could face violations. So, what makes an email service HIPAA [...]

USPS Certified Mail Questions Answered

As with any type of mailed communication, transactional letters can include USPS services for certified mail. In some cases, there may be USPS certified mail questions you have about the requirement to validate delivery within a specific timeframe. Because certified mail has different characteristics, we often receive questions from our clients. Keep reading to get [...]