Compliance & Security

2023 Cybersecurity Risks: What to Know About Data Security and Your Vendors

Cybersecurity continues to be a hot topic for any business. The threats are even greater for those who collect, store, share, and manage personal and confidential information. However, you still have to share that data with vendors that provide services for you. Unfortunately, they are often the weak link and the cause of breaches [...]

HIPAA Compliant Mail Service

HIPAA mail regulations dictate how healthcare organizations—insurers, providers, and related businesses—send communications. HIPAA mailing and postal mail rules clearly define the protocols you and your transactional mail provider must follow. There’s no room for error or noncompliance.So, what are the rules you need to know about for HIPAA compliant mail?HIPAA Compliant Mail Service and Postal [...]

2024-02-15T08:26:36-05:00April 11th, 2022|Categories: Blogs, Compliance & Security|Tags: , |

What Kind of Patient Communications Can You Outsource?

The healthcare industry generates a lot of letters, statements, and other documents for patients. As they contain personal information, all communications must comply with HIPAA and other regulations. Organizations have the option to outsource patient communications to a transactional print and mail company. Before you make any decisions, you’ll want to know what you [...]

Benefits of Working with a HIPAA Compliant Print and Mail Outsource Partner

For healthcare organizations, compliance to regulatory standards is always a priority.  Patient communications and data are no different and must adhere to HIPAA guidelines. For those organizations working with print and mail services, there’s no substitute for a HIPAA-compliant print and mail outsource partner. Your priorities are to determine if a provider has advanced [...]

No Surprises Act Impact

The No Surprises Act’s effective date is nearing. In 2022, health plans will see the volume of patient communications rise. The law requires insurers to send patients cost estimates before services.  The law’s intention is to provide transparency of costs to consumers. As with any regulation, there has to be a way to facilitate [...]

Advance EOB Printing Increases

EOBs (explanation of benefits) are standard patient communication. They typically come after the patient has a health appointment. However, new legislation called the No Surprises Act is about to change this workflow. The law requires advance EOBs as a way to not “surprise” patients before a medical treatment or procedure. For some health plans, that [...]

The Latest Data Hacks and Lessons Learned

Data hacks have become a constant threat for any company. Some industries are more prone to them than others. However, if you have data, especially if it’s sensitive and confidential, then you deal with these risks. It’s not only your data security protocols that matter. If you share your data with third parties, you [...]

2022-10-19T13:15:04-05:00August 25th, 2021|Categories: Blogs, Compliance & Security|Tags: |

Patient Statement Communications

Patient statement communications are exploding in volume. Many factors are contributing to this. Not only is the world still dealing with a pandemic, but healthcare needs are on the rise as the population ages, and chronic diseases become more prevalent. Any healthcare provider or payer understands that this to be a significant part of operations. [...]

5 Ways to Improve Data Security for Your Print and Mail Communications

Data security and privacy are a priority for any organization. Those in highly regulated industries like healthcare and finance have even more concerns due to compliance mandates. Protecting your data is about your internal processes and how you share and provide it to third parties. To improve data security and privacy in all aspects, [...]

2022-11-07T15:36:55-05:00July 21st, 2021|Categories: Blogs, Compliance & Security|Tags: |

No Surprises Act Requires More Communication from Health Plans: Is Your Organization Ready?

Health plans are facing new communication requirements with the No Surprises Act. The legislation passed will force insurers to provide cost estimates before services. These changes will likely impact the volume of patient communications you send by mail, and you’ll need a plan in place to manage it. What Is the No Surprises Act? [...]