HIPAA allows healthcare organizations to send communications that contain PHI (protected health information) via email. Many patients and members appreciate the convenience of digital letters, statements, and documents. However, rules and regulations require specific components for HIPAA-compliant emails. Learn about the solutions available for the industry and why certain features are critical for compliance. What [...]
For organizations that send transactional communications to customers, members, or patients, managing it in-house is increasingly more expensive and complex. Because these mailings must adhere to rules and regulations and be delivered quickly, keeping up requires greater investment. However, you can partner with a provider for transactional print management to better address these complexities. [...]
In any type of print outsourcing, you can face risks and opportunities for improvement. In the compliance-focused world of transactional print and mail, you must be confident in the provider’s ability to be accurate, reliable, compliant, and secure. Can managed print services cover all that? The right provider will minimize risk while improving quality. [...]
Transactional print and mail represent communications that have regulatory rules attached to them. Most of the time, these documents must arrive on time, and you need confirmation of their delivery. In some cases, you’ll need to send certified mail via USPS. So, when should you use this type of mailing service? And how can [...]
In-house printing costs for transactional communications increase every year. As volume decreases, your expenses don’t. But do you know the real cost you’re paying to keep your in-plant running? Budget lines may not always uncover every dollar you spend on these operations. A careful review of this can lead you to assess if outsourcing [...]
Outsourcing has always been a business decision based on letting experts handle things that aren’t core competencies. It comes with other benefits, such as reduced costs and a better product. Print outsourcing can be very advantageous compared to running your own in-plant for transactional communications. However, there are misconceptions about print outsourcing. In this post, [...]
When communicating with patients, healthcare organizations must always abide by the rules and regulations set forth in HIPAA. What you must do to ensure this applies to both print and mail as well as email. HIPAA compliant email services must be in use. Otherwise, you could face violations. So, what makes an email service HIPAA [...]
How confident are you in your disaster recovery (DR) and business continuity (BC) plans? Planned and unplanned downtime can disrupt operations in transactional print and mail. Since most of these are time-sensitive communications, you could face compliance violations or impacts to cash flow. Is there a better way to manage transactional printing costs associated [...]
In the age of advanced technology, automation has become a critical component for achieving efficiency and accuracy. Adopting automation in transactional print and mail is prevalent, but not all providers have the same parameters or capabilities. So, what automated mail services are essential in these communications? Find out how automated mail services have evolved [...]
As with any type of mailed communication, transactional letters can include USPS services for certified mail. In some cases, there may be USPS certified mail questions you have about the requirement to validate delivery within a specific timeframe. Because certified mail has different characteristics, we often receive questions from our clients. Keep reading to get [...]
