For businesses currently outsourcing transactional communications, have you evaluated their deliverables lately? How confident are you that they are meeting the mark in terms of compliance, accuracy, quality, and security? If you’re unsure, it may be time to change your print and mail provider. 6 Signs It’s Time to Change Your Print and Mail [...]

Many organizations choose to outsource transactional communications. It makes sense in terms of costs, compliance, accuracy, and quality. While there are many vendors, not all are the same. That’s why it’s vital to compare statement printing and mailing providers. By using these criteria, you can make the best choice for your organization. As a [...]

Customer statements are transactional documents, which means they include sensitive or protected information. They are also a key component of customer engagement. It's something they actually look at, so you have a lot of real estate available to communicate with them. Redesigning these documents can support the reduction of service calls and accelerate payments. [...]

In an instant, your operations could face interruptions. From cyber attacks to weather disasters to technology downtime, having a disaster recovery plan for print and mail is imperative. While you may have one in place, how confident are you that it's the best? Ask yourself, if my operation were to be disabled for any [...]

Undeliverable mail is often a hidden cost that raises your overall expenses. It also impacts the deliverability of mission-critical communications. Both of these problems affect your print and mail operations. So, what are these costs, and how can you reduce them? The Real Costs of Undeliverable Mail According to Pitney Bowes, the cost of [...]

The USPS regularly raises rates. For any company mailing statements, documents, or any other transactional communication, it's challenging to decrease these expenses. The USPS postage price will continue to increase, but you have options on how to combat it. The July 2026 USPS Postage Price Increases In July, new rates will be effective. Overall, [...]

Disasters happen every day, and they have the potential to derail production and operations. If you face downtime due to inclement weather, a cyber attack, or any other disruption, you must activate your business continuity plan. What it might not contain is how to print and mail regulated customer communications. You can address this [...]

Transactional communications tie directly to regulatory requirements. Because they contain personally identifiable information (PII) and/or protected health information (PHI), they have special rules. However, experienced providers deliver print-to-mail solutions that satisfy compliance and offer many advantages. What Are Print-to-Mail Solutions for Transactional Communications? First, let’s define transactional communications. They contain PHI, PII, or other [...]

Healthcare communications have unique attributes, making them subject to compliance regulations. Most of this deals with how to handle protected health information (PHI) to ensure its security and confidentiality. Scaling compliance across many types of communications can be challenging. Healthcare organizations struggle to maintain rigorous controls because it’s not a core competency. Compliance is [...]

Consumer finance communications have unique attributes. Confidential and sensitive information is usually part of the document, which means they fall into the transactional category. As a result, there are compliance considerations for every letter, and the processes involved can get complicated and expensive. Your organization can resolve these issues by choosing to outsource these [...]