In the modern world, customers have expectations that communications from businesses should be relevant to them. In other words, personalization is critical to engagement and more. When executed well, it can drive better responses. This notion covers every industry, and it’s something telecom companies are eager to explore. Personalized telecom communications directly on statements [...]

Do you think about the costs of printing and mailing your customer communications? In the telecom industry, you likely send out promotional and statement mailings separately. That could be driving up your costs. By combining telecom promotional and statement content into one, you’ll reduce your expenses and reap other benefits. Here’s how to do [...]