Can you ever be 100% accurate in all your transactional print communications? Perfection is hard to achieve and sustain, considering all the many variables in play. However, the commitment to improving accuracy is always an objective regarding letters with compliance and security requirements. The question is—how confident are you in this metric? Whether you [...]
In healthcare transactional print and mail, the processes to produce them must align with compliance regulations. While most organizations have HIPAA certification, not all also have HITRUST. So, what are the differences between HIPAA and HITRUST certification? In this episode of Ask the Experts, Information Security and Compliance Officer Dwight Springthorpe provided [...]
For any healthcare organization that sends HIPAA-printed communications, there are regulations and considerations in how to produce them. The information in these documents is PHI (protected health information), so the data must be secure and kept confidential. In this episode of Ask the Experts, Information Security and Compliance Officer Dwight Springthorpe spoke [...]
A Security and Compliance Officer plays a big role in a transactional print and mail company. They are critical to ensuring compliance and data security within the organization. In this episode of Ask the Experts, Information Security and Compliance Officer Dwight Springthorpe discussed his role and why it’s necessary in the industry. [...]
For healthcare organizations, compliance with HIPAA is imperative in protecting data and avoiding fines. When these companies work with partners like a transactional print and mail company, they should only contract with a HIPAA-compliant printer. In this episode of Ask the Experts, Information Security and Compliance Officer Dwight Springthorpe defined the benefits [...]
In ARM (Accounts Receivable Management) transactional print and mail, every component has a compliance implication. One of the most crucial is letter design for collection communications, as there are many regulations about what the document must contain. In this episode of Ask the Experts, Area VP Solutions Partner Anthony Faldetta explained what [...]
For companies in the ARM (Accounts Receivable Management) industry, compliance with regulations regarding communication with debtors is critical. When these businesses outsource these functions, they need a compliance-minded partner. In this episode of Ask the Experts, Area VP and Solutions Partner Anthony Faldetta discussed why it’s important to find an ARM-compliant print [...]
Compliance is a central component to document design in transactional print and mail. Letter design compliance is critical to ensuring adherence to regulations. If compliance isn’t a consideration, there could be repercussions. In this episode of Ask the Experts, Area VP Solutions Partner Anthony Faldetta shares his expertise on the subject. While [...]
Compliance regulations are a critical component of ARM (Accounts Receivable Management) communications. They must follow strict guidelines when issuing letters to consumers regarding collections of debts. Thus, these documents must adhere to all regulations every time. In this episode of Ask the Experts, Area VP Solutions Partner Anthony Faldetta talks about how [...]
SLAs (service level agreements) are critical in transactional print and mail. If your provider isn’t meeting SLAs, it puts you at risk regarding compliance and other negative impacts, such as longer times for customers to remit payments or take necessary actions. Meeting SLAs matters considerably in your operations, but it’s more than just checking off [...]
