Ask The Experts Video Series – Print and Mail Compliance

How important is compliance in transactional direct mail? (Part 1)

In part one of a two-part Ask the Experts series, Chris Kropac, PCI Group President and Co-Owner, addresses the importance of compliance in transactional direct mail.  At the time of the company’s founding, over 50 years ago, compliance and security looked much different. There was no internet or certifications that validated protocols. [...]

2022-10-19T12:42:16-05:00November 15th, 2019|Categories: Ask The Experts, Compliance Category|

How important is compliance in transactional direct mail? (Part 2)

Continuing the conversation on compliance in transactional direct mail on Ask the Experts, PCI President and Co-Founder Chris Kropac, discusses the current landscape.  “In 50 years, the only constant is change. We’re proponents of not fighting technology but adapting to make sense for our clients,” Chris said. In [...]

2022-10-19T13:05:27-05:00November 15th, 2019|Categories: Ask The Experts, Compliance Category|

What is the key role of a compliance officer and why is it necessary?

Serena Robinson, Information Security and Compliance Officer for PCI Group, discusses the role of the compliance officer. Compliance is a priority for transactional print and mail companies. Without strict adherence to regulations and procedures that ensure this, non-compliance can occur. As PCI Group is a leader in transactional print, we have [...]

2022-10-19T12:50:15-05:00October 25th, 2019|Categories: Ask The Experts, Compliance Category|

What is HITRUST and why are more and more customers requiring this certification?

Serena Robinson, Information Security and Compliance Officer for PCI Group, discusses what HITRUST is. In this episode of Ask the Experts, PCI Group Information Security and Compliance Officer Serena Robinson answered, “What is HITRUST?” It’s a question that many ask. It’s specific to the healthcare industry, and many [...]

2022-01-17T09:18:58-05:00October 25th, 2019|Categories: Ask The Experts, Compliance Category|

What are the latest trends in the world of compliance these days?

Serena Robinson, Information Security and Compliance Officer for PCI Group, discusses the latest trends in compliance involving personal confidential communications. The compliance ecosystem can be very complex. Adhering to regulations is not optional. Many measures regarding collecting, storing, and sharing sensitive data are in place. As a transactional [...]

2022-10-19T12:47:19-05:00October 25th, 2019|Categories: Ask The Experts, Compliance Category|

Why is adherence to the latest compliance so critical to protecting customer reputation and avoiding fines and lawsuits?

Serena Robinson, Information Security and Compliance Officer, discusses the compliance standards PCI is compliant with. When it comes to compliance mandates, businesses must make this a focus. It extends to the partnerships they have as well. Protecting customer reputation and avoiding fines and lawsuits is a pillar of [...]

2022-01-17T10:53:11-05:00October 25th, 2019|Categories: Ask The Experts, Compliance Category|