Ask The Experts Video Series – Print and Mail Outsourcing

What are the benefits of outsourcing transactional print and mail for customers?

Organizations that want to save money while improving quality, accuracy, and compliance will realize all these benefits and more with outsourcing. Outsourcing transactional print and mail delivers a variety of positive impacts for a company. In this episode of Ask the Experts, PCI Group President and Owner Chris Kropac described what customers [...]

Why is outsourcing transactional communications complementary to business digital transformation?

Customer communications have evolved, and companies and consumers have adopted digital channels. These efforts fall into business digital transformation initiatives, which help companies modernize and use technology more effectively. Pursuing digital transformation is an excellent complement to outsourcing transactional communications. In this episode of Ask the Experts, PCI Group President and Owner [...]

How much cost savings can in-plants achieve by transitioning print and mail to PCI Group?

One of the key reasons that businesses choose to transition from an in-plant to outsourcing is cost savings. The amount of capital needed to maintain and run these operations is becoming cost prohibitive. Even if volume declines, companies don’t see savings here, as the cost per piece actually increases. Outsourcing eliminates a lot [...]

What questions should customers ask when looking to outsource transactional print (part two)

In this second of a two-part conversation on Ask the Experts, PCI Group President and Owner Chris Kropac continued with recommendations for businesses. Choosing to outsource transactional print has many benefits. You can experience an increase in quality, accuracy, and efficiency when outsourcing. So, what else do you need to learn from [...]

What questions should customers ask when looking to outsource transactional print (part one)

When companies decide to outsource transactional print, they need to evaluate different vendors in the market. This assessment should include many questions relating to key things like processes, quality, accuracy, SLAs, etc. In this episode of Ask the Experts, PCI Group President and Owner Chris Kropac offered insights in part one of [...]

What are the best practices for In-Plant operations transitioning work to PCI Group?

Transitioning from in-plant operations to outsourcing for print and mail can be challenging if the provider has little experience. PCI Group has successfully facilitated many of these projects through careful planning and development of best practices. In this episode of Ask the Experts, President and Owner Chris Kropac explained how the company [...]

What are the challenges of transitioning In-Plant operations to an outsource provider?

Many companies in various industries still run in-plant operations related to their transactional print and mail. As a result, they have capital and operating expenses associated with production. Rising material, labor, and technology costs are making it cost prohibitive. To ease these burdens, organizations are transitioning from the in-plant model to outsourcing. [...]

How have rising paper costs impacted in-plant budgets?

Paper costs have increased since 2020 due to the pandemic and supply chain issues. Leading paper suppliers are now producing less paper, and increased pricing remains a challenge for those companies that don’t purchase large volumes. As a result, there’s been a significant impact on in-plant budgets for materials. In this episode [...]

How does outsourcing transactional communications reduce risk?

There is an inherent risk for any company that produces transactional communications, as these documents contain personal information. As a result, the production of these mailings must be accurate and in compliance with regulations. On this episode of Ask the Experts, PCI Group President and Owner Chris Kropac discussed how outsourcing transactional [...]

Why should customers outsource their check printing to PCI Group?

When businesses decide to outsource check printing, they have many options. However, not every check printer has the same procedures and processes in place to do it accurately and securely. In this episode of Ask the Experts, Print Manager Eric Weinbrenner described why companies should outsource this function to PCI Group. “PCI [...]