Ask The Experts Video Series – Print and Mail Business Continuity

What questions should customers ask when looking to outsource transactional print (part two)

In this second of a two-part conversation on Ask the Experts, PCI Group President and Owner Chris Kropac continued with recommendations for businesses. Choosing to outsource transactional print has many benefits. You can experience an increase in quality, accuracy, and efficiency when outsourcing. So, what else do you need to learn from [...]

What questions should customers ask when looking to outsource transactional print (part one)

When companies decide to outsource transactional print, they need to evaluate different vendors in the market. This assessment should include many questions relating to key things like processes, quality, accuracy, SLAs, etc. In this episode of Ask the Experts, PCI Group President and Owner Chris Kropac offered insights in part one of [...]

What are the differences between a traditional print and mail disaster recovery program and our ACTIV DR?

Disaster recovery programs are a best practice for any company and operational process. In print and mail, organizations need a backup plan to continue production should an outage occur. Unfortunately, traditional disaster recovery programs often don’t meet the needs of a company, so PCI Group sought to do something different with the [...]

What are the advantages of PCI Group’s ACTIV dR?

Can your transactional print and mail operations protect against planned and unplanned business disruptions? Most approaches for disaster recovery prioritize a “cold-site” method, and those are usually costly. PCI Group has a different strategy with its ACTIV dR solution. PCI Group’s Area VP, Solutions Partner Scott Concannon, discussed its advantages in this [...]

What is the importance of redundancy in PCI Group’s operations?

Business continuity is critical for any operation. Built-in redundancy enables companies to continue work even if there’s an incident that disrupts it in some way. That’s especially crucial for transactional mail. On this episode of Ask the Experts, Perry Fernandes, VP of Operations of PCI Group, spoke about [...]

2023-07-27T12:31:21-05:00October 25th, 2019|Categories: Ask The Experts, Business Continuity|Tags: , |

How important is redundancy to your clients and how has PCI Group addressed that?

In any business, operational redundancy is essential, especially in transactional print and mail. Without it, you could face disruptions, which have severe consequences. Our clients have these concerns, and we address them by having two locations. PCI Group President and Co-Owner Chris Kropac offered insights on the [...]

2023-07-27T12:31:22-05:00October 25th, 2019|Categories: Ask The Experts, Business Continuity|Tags: , |

What is PCI Group’s new approach to Business Continuity?

Chris Kropac, President of PCI Group discusses PCI Group's different model for Business Continuity and Disaster Recovery. Having a strategy and plan for business continuity is critical for businesses. For a transactional print and mail company like PCI Group, it’s even more important. That’s because many mailings [...]