Ask The Experts Video Series – Print and Mail Service Level Agreement

The world of print and mail was once a slow process. A one-day turnaround wasn’t feasible or expected. In this fast-paced digital environment, technology is making 24-hour same-day SLAs (service level agreements) possible. Eric Weinbrenner, Print Manager for PCI Group, shared his experience after 40 years in the [...]

Transactional direct mail requires high-volume work. For some, more work means they can’t meet SLAs (service level agreements). However, that’s not the case for PCI Group, as we use LEAN manufacturing standards. In this episode of Ask the Experts, Eric Weinbrenner, Print Manager, discussed LEAN and how the [...]