Ask The Experts Video Series – Print and Mail Accuracy

What questions should customers ask when looking to outsource transactional print (part two)

In this second of a two-part conversation on Ask the Experts, PCI Group President and Owner Chris Kropac continued with recommendations for businesses. Choosing to outsource transactional print has many benefits. You can experience an increase in quality, accuracy, and efficiency when outsourcing. So, what else do you need to learn from [...]

What questions should customers ask when looking to outsource transactional print (part one)

When companies decide to outsource transactional print, they need to evaluate different vendors in the market. This assessment should include many questions relating to key things like processes, quality, accuracy, SLAs, etc. In this episode of Ask the Experts, PCI Group President and Owner Chris Kropac offered insights in part one of [...]

Why should businesses consider outsourcing their check printing?

Companies that print checks have a lot of expenses involved in their production. They also have many security obligations. As a result of these requirements, many choose to outsource check printing. So, what are the benefits that come with this decision? PCI Group Print Manager Eric Weinbrenner answered this question based on [...]

Why is diagnosing a client’s mailing issue at the record level important?

In transactional print and mail, issue detection that’s real-time and identifiable is a critical factor for accuracy and compliance. Diagnosis of mailing issues should occur at the record level to ensure it's solvable at the source. In this episode of Ask the Experts, PCI Group’s Area VP, Solutions Partner Scott Concannon, discusses [...]

What is the process for being 99.9999 percent accurate?

Scott Concannon, VP, Business Development discusses 3 fundamental pillars for being 99.9999% accurate in mailing. Accuracy in transactional mail is imperative. Ensuring the right information goes in the correct envelope addressed to the right person is paramount to compliance. PCI Group holds a 99.9999% accurate rating. In [...]

2023-07-27T12:32:46-05:00October 25th, 2019|Categories: Accuracy, Ask The Experts|Tags: , |

What happens if a customer has a mis-mailing?

Scott Concannon, VP, Business Development discusses mis-mailings Transactional mail has no room for error. With the right technology, processes, and approach, you can minimize the likelihood of a mis-mailing. However, many companies still face these high-risk situations. PCI Group Area VP/Solutions Partner Scott Concannon provides insight on [...]

2023-07-27T12:32:47-05:00October 25th, 2019|Categories: Accuracy, Ask The Experts|Tags: , |

What is the importance of accuracy with investments in technology?

Perry Fernandes, VP of Operations, discusses the importance of investing in technology to improve accuracy in transactional direct mail. Accuracy in transactional print and mail doesn’t happen by luck. It requires a deep commitment to this at every level. An organization needs the right technology in place as [...]

2023-07-27T12:32:48-05:00October 25th, 2019|Categories: Accuracy, Ask The Experts|Tags: , |

What is necessary to handle high volume in transactional direct mail?

Perry Fernandes, VP of Operations, discusses the what is required to properly process high volume transactional mail. Companies like PCI Group, which specialize in transactional mail, do so in large volumes. Millions of letters and statements run through the systems every week. While speed is critical, the processes [...]

2023-07-27T12:32:49-05:00October 24th, 2019|Categories: Accuracy, Ask The Experts|Tags: , |