Businesses often look to outsourcing to reduce costs and improve processes. It can apply to almost any area, including transactional communications. These letters and statements have extra compliance, security, and accuracy considerations. If you decide to outsource transactional printing, you’ll need a qualified, specialized partner. Let’s review the keys to successful outsourcing by answering [...]
In the landscape of printed communications companies produce, they fall into two categories. The first is promotional, which consists of offers or promotions with a marketing angle. The second is transactional print. These documents are intended for a specific user and contain PII (personally identifiable information) and/or PHI (protected health information). As such, they [...]
The transactional print industry has been part of business communications for decades. In the 21st century, it has evolved rapidly as a result of new technology, innovation, and requirements. So, what does the future look like? Let’s explore some emerging trends and how they’ll continue to shape the industry. Digital Printing Technology Delivers Fast, High-Quality, [...]
For organizations that send transactional communications to customers, members, or patients, managing it in-house is increasingly more expensive and complex. Because these mailings must adhere to rules and regulations and be delivered quickly, keeping up requires greater investment. However, you can partner with a provider for transactional print management to better address these complexities. [...]
Organizations are always seeking to reduce expenses. For those that currently print and mail transactional documents, those are only rising. As a result, many businesses have decided that outsourcing is a better option. When customers transition their work to PCI Group, they can cut costs related to transactional print. In this episode [...]
Organizations that want to save money while improving quality, accuracy, and compliance will realize all these benefits and more with outsourcing. Outsourcing transactional print and mail delivers a variety of positive impacts for a company. In this episode of Ask the Experts, PCI Group President and Owner Chris Kropac described what customers [...]
Customer communications have evolved, and companies and consumers have adopted digital channels. These efforts fall into business digital transformation initiatives, which help companies modernize and use technology more effectively. Pursuing digital transformation is an excellent complement to outsourcing transactional communications. In this episode of Ask the Experts, PCI Group President and Owner [...]
One of the key reasons that businesses choose to transition from an in-plant to outsourcing is cost savings. The amount of capital needed to maintain and run these operations is becoming cost prohibitive. Even if volume declines, companies don’t see savings here, as the cost per piece actually increases. Outsourcing eliminates a lot [...]
In this second of a two-part conversation on Ask the Experts, PCI Group President and Owner Chris Kropac continued with recommendations for businesses. Choosing to outsource transactional print has many benefits. You can experience an increase in quality, accuracy, and efficiency when outsourcing. So, what else do you need to learn from [...]
When companies decide to outsource transactional print, they need to evaluate different vendors in the market. This assessment should include many questions relating to key things like processes, quality, accuracy, SLAs, etc. In this episode of Ask the Experts, PCI Group President and Owner Chris Kropac offered insights in part one of [...]
