When you work with such a business, you can be confident about compliance and worry less about the production of patient statements. They’ll leave the facility on time and meet every item on the HIPAA checklist. Once they hit the mail, you’ll continue to be able to track their journey through a dashboard, offering complete transparency and an audit trail.
Security Is Always Top of Mind
Companies that print and mail HIPAA communications are continuously evolving and improving security. Additionally, it’s a part of every step of the process, from how you send them the data to its continued protection. Security protocols that enable this include intrusion prevention systems (IPS), advanced firewalls, encryption of data, and user-level security. Data about your patients reside in this nearly impossible-to-penetrate bubble.
In addition to data security, providers also protect the physical aspect, only allowing those with access on the plant floor and monitoring the premises with cameras and using gated entries.
The security of your patient communications is a priority, with no room for error.
Reduce Patient Statement Services Costs Without Compromising Integrity
Every organization wants to cut costs, and patient statements can be an expensive budget line number. If you’re still doing this in-house, you’re paying for equipment, materials, labor, postage, and overhead costs. As patients migrate to receiving statements online, your price per piece goes up.
Hesitancy around outsourcing is often due to concerns about compliance and accuracy, but that’s not a concern with a transactional company. You can save money without compromising the integrity or security of the mailings.
Improve the Look and Flow of Patient Statements for Better Engagement
Sending statements has one goal—to receive payment for services rendered. A basic document with some lines of explanation and the amount due isn’t sufficient any longer. By improving the design of patient statements, you can:
- Ensure that essential information stands out.
- Include specific content for the individual with dynamic printing and eliminate inserts, which are expensive and typically end up in the recycling bin.
- Highlight how to pay so that it’s easy to understand (including a QR code can direct consumers to pay online fast, too).
- Put key information in boxes to stand out, including the total amount due, the due date, and how to contact you to discuss payment options.
- Use your organization’s branding and colors so it looks professional and credible.
If you partner with a patient statement services expert, they can help you develop a modern, patient-centric statement. You aren’t stuck with the same template you’ve had for years. Improving the design can boost on-time payments, reduce questions about billing, and enhance the patient experience.
Patient Statement Services Are Always Compliant with PCI Group
Many healthcare organizations lament that finding HIPAA-compliant partners is challenging. They know they’ve found a good match when they learn about what PCI Group can do. We support numerous stakeholders in the industry with rigid security, accuracy, quality, and compliance. Find out what you can expect by connecting with our experts today.