Many consumers want to simplify how they receive and remit invoices, statements, and bills. A survey on digital bill pay determined that 85% of people are using it. These communications fall under the category of transactional. That means they contain PII (personally identifiable information) or PHI (protected health information). As a result, using email [...]
In transactional print and mail, every workflow involving PII (personally identifiable information) or PHI (protected health information) must be secure and compliant. The first step is the transfer of data from your records to your vendor’s system. When considering a company to outsource transactional print and mail, you need to know what safeguards are in [...]
Every year, the USPS updates its rates and typically increases them. The Postal Service recently introduced its new prices, which, upon approval, would be effective on January 21, 2024. USPS postage fees constitute a significant expense for companies that send transactional mail, and lowering what you pay is often out of reach due to a [...]
Did you know that most customers want to receive personalized messaging from companies they do business with? When they receive these, they are much more likely to engage. If you’re looking for another channel to implement personalized marketing, you should be using customized invoices. The catch is that these transactional documents must be produced [...]
As a highly regulated industry with requirements for regulated communications, you face many challenges in printing and mailing statements. P&C insurance documents are essential for your customers, but you don’t have to do this in-house. Business printing services from a transaction print company are a secure, cost-effective, and highly accurate solution. Why Outsourcing Makes Sense [...]
Running an in-plant was once the most efficient way to manage transactional print and mail. However, many organizations now find this model no longer tenable as print communications decline and costs rise for materials, technology, equipment, postage, and labor. Since print and mail aren’t your core competency, it becomes difficult to manage and curtail costs. [...]
PCI Group often gets questions from customers and prospects regarding sustainability efforts. There are many misconceptions regarding print and mail paper sustainability practices, and we think it’s an important topic to discuss. In collaboration with our paper partners, we’ve put together this fact check on environmental myths regarding the paper industry. You’ll also learn about [...]
For any company that sends transactional mail to customers, you have an opportunity to personalize messaging to them right on the document. If you’re still adding inserts to transactional mail, variable data printing can help you toss them for good, saving you money and improving engagement with your customers. What Is Variable Data Printing? [...]
For those industries that produce transactional print and mail products, you know it’s a complex process. There are many components to get right—quality, accuracy, and compliance. If you’ve begun to reconsider your operations and move toward outsourcing, you’ll want to evaluate prospective partners in many ways. One thing you should look for is a print [...]
For businesses that produce transactional print and mail, many components make up the entire workflow. After printing, inserting, and sealing, the mail stream is the next stop. In most cases, these communications use USPS services. Depending on the type of letters, regulatory requirements on delivery, and other factors, the type of USPS mailing will [...]
