You should receive a file receipt confirmation email within 1 hour of file submission.
The bi-directional confirmation report contained within your email details information so you can be assured your documents will be printed and mailed correctly.
The bi-directional confirmation report details include:
- Breakdown of letter codes and letter quantity
- Mailing schedule (24, 48)
- Time and date of file receipt and files received
- NCOA Link results – hard copy and electronic reject file
- Business Rule reject results – hard copy and electronic reject file
- USPS address rejects – number of records as well as reject file
- PDF samples of each unique letter code in the file
