How Does Outsourcing Simplify Management?
Keeping up with the communications your customers need to receive and the rules around it is a full-time job. Except it might not be someone’s primary one. You may have different people contributing to various aspects. Streamlining it would be ideal but hard to achieve.
Managing your printing and mailing with an audit trail and tracking pieces through delivery can be overwhelming. To optimize it, you need automation, repeatable processes, and transparency. Those may be challenging to achieve internally, but aren’t when you outsource.
You deliver the digital files ready for print securely, and then your provider begins production. At this point, you still have visibility across the job. For example, with trakPCI, you can follow all jobs through a business document management portal. With its dashboard, you can monitor, schedule and control production. You can also track communications through the mail stream to delivery. More features include the ability to:
- View account information.
- Get real-time status updates.
- Request letter changes
- Access your archives.
- Run customized reports.
- Review accounting data.
How Does Outsourcing Ensure Compliance, Accuracy, and Quality?
Can you really improve compliance, accuracy, and quality by outsourcing? Yes, when you partner with the right experts. Compliance regarding mortgage statements is the first and foremost consideration. A transactional print and mail company focuses all its efforts on compliance-related documents. Every part of their workflow involves compliance considerations.
Delivering data is fast, using the most secure transmission protocols. Many other cybersecurity best practices are in place, including encryption, multi-tiered architecture, and IPS (Intrusion Prevention System).
Accuracy is another non-negotiable. You want confidence that each statement goes into the correct envelope. The best way to do this is with intelligent insertion technology and scanning 2D barcodes with mini cameras. When using this approach, accuracy improves.
The quality of your mortgage statements won’t diminish either. In fact, the quality could increase with sophisticated technology. For example, you can use full color and many design details to improve the readability of the documents. Another plus is the ability to print custom messaging on each statement. You can upsell or cross-sell customers with other banking products. There may also be important information you can add here, eliminating the need for inserts.
Mortgage Statement Outsourcing with PCI Group: A Provider You Can Bank On
You have an opportunity to reduce costs while improving compliance, accuracy, and quality when you work with us. We are financial document print and mail experts ready to support your customer communications. You can expect turnkey service that delivers on your expectations and more. From our 99.9999% accuracy rating to our Lean Manufacturing processes to our innovative technology, we’re the partner you can bank on.
Learn more about our mortgage finance print, mail, and eStatement solutions today.