Data Breach Notification Print and Mail Services

In the event of a data breach, delivering clear and effective communication is crucial. Personalized data breach notifications are critical for effectively informing individuals who have been impacted by a data breach.

These notifications ensure that each recipient receives relevant and specific information about the breach that pertains to their personal data, enabling them to understand the nature of the incident, the potential risks involved, and the steps they need to take to protect themselves. By tailoring the notification to the individual’s specific situation, organizations can provide clearer guidance and support, helping to mitigate the impact of the breach and maintain trust with affected parties.

At PCI Group, we specialize in providing secure and compliant solutions to ensure these notifications are delivered with the highest standards of privacy and effectiveness.

PCI Group offers a multi-channel approach to personalized data breach notifications, integrating secure and compliant services to ensure effective communication:

• Secure Transactional Print: Our secure print services handle your data with the utmost care, ensuring that personalized notifications are produced and delivered in compliance with all regulatory requirements. We use advanced security measures to protect sensitive information throughout the printing process.
• Reliable Mail Delivery: Our mail services ensure that physical notifications reach recipients securely and on time. Whether it’s an important document or a direct mail piece, PCI Group provides reliable delivery to maintain the effectiveness of your communication.
• Efficient Email Delivery: Our email solutions handle high volumes of notifications while ensuring compliance with data protection regulations. Personalized emails are sent securely, reaching recipients promptly and effectively.

Effective Data Breach Notifications

Creating effective and regulatory-compliant data breach notifications involves several key steps:

1. Timely Notification: Regulations typically specify a timeframe within which affected individuals must be notified. Ensuring prompt notification helps maintain compliance and builds trust with stakeholders.
2. Clear and Concise Communication: Notifications should be written in clear, understandable language. Avoid technical jargon and provide a straightforward explanation of what happened, the data involved, and the potential impact.
3. Detailed Information: Include essential details such as the nature of the breach, how it was discovered, and steps taken to mitigate the damage. Additionally, provide guidance on what affected individuals can do to protect themselves.
4. Contact Information: Offer a point of contact for affected individuals to get more information or assistance. This can include a dedicated phone line, email address, or a website with additional resources.

To learn more about how PCI Group’s commitment to secure, compliant, transactional communication for managing personalized data breach notifications, read our blogs and contact us today.

Utilizing our online, account management system, trakPCI, customers can monitor and control all of their production jobs. trakPCI provides you with real time status of all of your communications from data transfer, through production to U.S. Postal Service pick-up and delivery.

At PCI Group, data security and privacy, as well as business continuity and disaster recovery, are at the core of what we do. Government regulations in the bank industry are always changing and evolving. We maintain and constantly update our print and mail technology and processes for physical security and data privacy practices.

Physical Security

Includes gated property access, key cards, door alarms, security cameras, and gated entryways.

Data Security

All data files are encrypted during transfer and at rest while at PCI. These files are also secured by user permissions that are enforced by company policies.

Secure Data Standards

We use secure transmission protocols (SFTP) and Thales HSM system encryption for files at rest, along with an additional firewall network Intrusion Prevention System (IPS) – in addition to a multi-tiered architecture that separates the web layer from the data layer for added security.

Secure Data Archival

Several options are available. Access to client input is limited to authorized personnel.

Document Security

Documents containing personalized or sensitive customer data are deleted or shredded using PCI document destruction equipment.

Employee Training

In accordance with Payment Card Industry Data Security Standards (PCI DSS), the Health Information Portability and Accountability Act (HIPAA) Security Rule, and the Federal Information Security Management Act (FISMA) requirements, PCI Group maintains a formal Security Awareness Program. The core tenants of the program consist of the following:

• Awareness
• Training
• Education

Our Security & Compliance Officer (SCO) oversees training, and ongoing education to all employees through online tutorials, presentations, lessons learned feedback, and shared documents.

Want to learn more about how PCI Group can help you improve your customer communications?
We offer a free 30-minute consultation.

If you’re ready to improve the productivity and efficiency of your communications and drive better customer engagement
contact us today.