Advanced Technology Delivers Control
Just because your outsourcing print and mail doesn’t mean you’re out of the loop. trackPCI allows you to monitor the status of every communication. This dashboard technology gives you full access to a web-based document management tracking system. You can monitor documents, track their delivery via the USPS. You can also schedule and control production jobs. With these features, you get full disclosure, searchable archives, and real-time reports.
Support That’s Responsive and Accurate
Any provider that you partner with must support you to be easy to do business with. While we have self-service tools like trackPCI, we’re always available to assist our customers with any concern or challenge they encounter. Our job is to serve your needs, and you’ll feel that with our responsive and accurate customer service.
Compliance and Security That Protects You
In transactional mail, you have compliance and security requirements. We don’t just meet them—we exceed them. We are compliant with all regulations: HIPAA, HITRUST, FISMA, SOCI & II, PCI DSS, and state data breach notification laws. We also have a full-time compliance officer that ensures adherence.
On the security side, our policies include data and physical. We have rigid protocols that surpass print industry standards. Our API enables secure two-way data communication to streamline the process.
We understand the importance of data and physical security and remain vigilant to keep our customers safe.
Added Services, So You Have One Provider
We’re much more than printers and a mailing house. With transactional mail as our core competency, we have specific features around compliance and security. We do even more for our clients, including business document design services.
Improving your communication design can drive better engagement and outcomes. Since we use the white paper factory approach, we can dynamically print invoices, statements, or letters. Our experts are available to modernize your documents.
Proud to Be Easy to Do Business With
While the landscape of transactional print and mail isn’t simple, that doesn’t mean your partnerships with providers and outsourcing your print and mail has to be complicated. With our decades of experience and being a champion of the customer’s voice, we demystify the field so that you get the services and solutions you need.
Find out how you can transition to working with us today by contacting our team.