Improve the Quality and Engagement of Your Communications
Your auto finance communications allow you to deliver critical information to customers beyond just the basics. Designing statements with a professional elevates the quality and the potential engagement.
First, you can use full color and include graphs, images, bolded sections, and more. Delivering all this to customers in an easy-to-read format could increase their trust in your company. Dynamic printing in the WFP, you can insert specific content into each letter for things like:
- Upselling or cross-selling other services
- Advising that their lease is ending and instructing them on where they can view options online
- Special promotions
It’s much more effective than inserts, which get tossed. Most people read their statements, so putting the information inside works great. Ditching inserts also saves money.
Hit Accuracy Levels That Are Industry-Leading
Accuracy in transactional print and mail refers to getting the correct document into the right envelope. It seems simple enough, but mis-mailings are prevalent without advanced processes. For example, we use The WPF to marry fully digitally composed files with in-line print production and intelligent insertion, using 2D barcodes to ensure high accuracy.
In addition, we’ve developed hundreds of standard works through Lean Manufacturing and Six Sigma, leading to repeatable, dependable workflows. Continuous auditing of these processes helps us be proactive in catching potential risks. As a result, we have an industry-leading 99.9999% rate. With this level, you can be confident that mis-mailings are a low risk.
Remain Compliant and Secure with Experts
Compliance in auto finance print and mail means adhering to standards about keeping personal information private and confidential. The objective is to avoid any breach of customer information and meet specific financial security obligations. In order to create this ecosystem of security and compliance, you can rely on transactional printers.
For example, we comply with and have certifications for many regulations, including FISMA, SOCI & II, PCI DSS, and state breach notification laws. Further, we take data security seriously. We have a complete chain of custody process for each record, tracked from ingestion through print and insertion. Data transfers are via SFTP file transmission protocol, with encryption of it during transit and rest. We also employ user-level security, firewalls and Intrusion Prevention Systems (IPS), physical security, two-factor authentication for network access, and limited entry to production areas.
PCI Group Is Your Outsource Partner for Auto Finance Print and Mail Services
Working with our team means you get turnkey solutions from a trusted provider. We support many financial institutions with print and mail services, including statements, privacy letters, collection letters, past-due notices, and more. You’ll enjoy cost savings, streamlined processes, and strong compliance, security, and accuracy operations.
Check out what we can do for you today.