Debt Collection Letter Workflows: How Transparent Is Your Critical Communications Partner? One of the biggest challenges debt collection letter agencies have is tracking debt collection letters to consumers. Scaling such an operation is a massive undertaking unless you have the right technology. To have complete transparency in the process, your company needs to know [...]
Errors happen. Nothing is completely perfect all the time. But, when it comes to compliance, there’s little room for error. In customer communications, containing confidential customer data, classified as PII (personally identifiable information), compliance needs to be as close 100% as possible. Many vendors in the customer communication industry promote a 99.6% accuracy rate, [...]
Learn About Why It’s Risky to Maintain Status Quo and How to Improve It With Customer Communication Tracking While the world is certainly shifting toward digital communications for customers, there are still millions of printed communications mailed daily. If your business is in a regulated industry, you may still mail many important customer communications including [...]
When it comes to critical communications, like customer invoices, medical statements and other types of confidential mailings, there is no substitute for getting it right. Investing in the right processes and systems to optimize customer communications is not an option, it’s a necessity. Technology advances in the equipment used in customer communication printing, have [...]
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