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    PCI Group Print Mail OutsourcingOutsourcing Solutions

    Do what you do best and outsource the rest.  PCI outsourcing solutions reduce risk, increase efficiency and reduce costs.

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    trakPCI: PCI’s online account management system provides a secure, web-based dashboard for tracking documents and account records. Using trakPCI, customers have full transparency of their communications including data transfer and the end-to-end production process. trakPCI also provides customers with the ability to assign mailing priorities, view daily confirmation reports, and many other reporting options.

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  • Industries Served

    INSURANCE

    We’re a leading provider of transactional communications for the insurance industry.

    Solutions for insurance companies

    HEALTHCARE

    Our HIPAA and HITRUST compliant healthcare communication services ensure your communications are secure and compliant with the latest regulations

    Solutions for Healthcare Companies

    FINANCE

    Our SOC I & II, PCI-DSS compliant communications ensure your financial communications are safe and secure

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    PCI ensures that you telecom communications are accurate and engage your customers with new offers

    ARM

    We have a long history in providing print and digital communications for the ARM industry

    UTILITIES

    Make every communication personal using PCI advanced print and mail communication services to better engage with your customers.

    • Accounts Receivable Management
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  • PCI Difference

    COMPLIANCE

    PCI Group maintains federal regulatory compliance certifications in the following: SOC I & II, HIPAA, HITRUST, PCI-DSS, and FISMA.

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    ACCURACY

    When even one mis-mailed item can damage to your company’s reputation, lead to fines and litigation, trust PCI Group to make sure your transactional communications are 99.9999% accurate.

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    2025 Data SecuritySecurity

    PCI Group meets or exceeds the highest standards for data and physical security in the industry.
     

    Quality

    We deliver Six-Sigma quality, the highest quality standard in the industry.

    Expertise

    PCI Group is an industry leader in transactional communications, generating over 3 billion images and 500 million packages annually.

    Transactional communications in 2025Technology

    Our state-of-the-art technology ensure that your data is protected from time of transfer to delivery.

  • Resources

    Recent Blog

    • comparing print and mail companies
    Rodney Wallin2026-01-13T08:10:23-05:00

    Comparing Print and Mail Companies for Transactional Communications

    If outsourcing transactional communications is on your to-do list, you’ll need to evaluate many providers. Because these documents contain sensitive information, any business you partner with must have specific capabilities and expertise. In this [...]

    More Blogs

    Recent Video Blog

    • Chris Kropac - 2023 - Website - Ask The Experts
    Rodney Wallin2024-12-23T11:41:14-05:00

    What are the benefits of outsourcing transactional print and mail for customers?

    Organizations that want to save money while improving quality, accuracy, and compliance [...]

    More Video Blogs

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Back to Blogs

Account Receivable Management Blogs

  • Regulation F Update: CFPB Proposes 2 Month Delay

    Regulation F Update: CFPB Proposes 2 Month Delay

Regulation F Update: CFPB Proposes 2 Month Delay

The Consumer Financial Protection Bureau (CFPB) is proposing to delay the effective date of the final debt collection rule (Regulation F) from Nov. 30, 2021, to Jan. 29, 2022. The delay is proposed to allow companies more time to comply with the rule due to the COVID-19 pandemic. The CFPB issued a Notice of Proposed Rulemaking [...]

Rodney Wallin2023-02-20T10:52:03-05:00April 8th, 2021|Categories: Industries Served, PCI News|Tags: ARM Printing|
Read More
  • Ohio Statute of Limitations Update for the Accounts Receivable Management Industry

    Ohio Statute of Limitations Update for the Accounts Receivable Management Industry

Ohio Statute of Limitations Update for the Accounts Receivable Management Industry

The Ohio Governor signed a bill shortening the statute of limitations for written and oral contracts as well as specifically addressing consumer transactions. Effective June 16, 2021, the statute of limitations for written contracts will be reduced from 8 years to 6 years and the statute of limitations associated with oral contracts will be reduced [...]

Rodney Wallin2023-02-20T10:52:05-05:00March 19th, 2021|Categories: Industries Served, PCI News|Tags: ARM Printing|
Read More
  • collection letter printing
    Collection Letter Printing Details

    Collection Letter Printing Details

Collection Letter Printing Details

ARM Debt Collection Letter Compliance: Why Every Detail Matters The practice of sending out your debt collection letter is standard in the accounts receivable management (ARM) industry. It’s a central channel for communication and collection letter printing can help balance your efforts of maintaining customer goodwill, ensuring compliance, and collecting past due money. You most [...]

Rodney Wallin2024-02-17T16:22:14-05:00March 5th, 2020|Categories: Blogs, Vertical Markets|Tags: ARM Printing, Debt Collection Printing|
Read More
  • Choose a Debt Collection Letter Provider Who Puts the Customer First in Customer Service

    Choose a Debt Collection Letter Provider Who Puts the Customer First in Customer Service

Choose a Debt Collection Letter Provider Who Puts the Customer First in Customer Service

Your Custom Invoice Printing Is Critical. Responsive customer service is a priority for any debt collection agency when dealing with partners that facilitate their processes. When emails, calls, and requests go un-returned, it’s not simply a breakdown of service; it could cost you considerable money and time. If you’re feeling undeserved and frustrated with [...]

Rodney Wallin2024-12-23T13:44:59-05:00March 5th, 2020|Categories: Blogs, Vertical Markets|Tags: ARM Printing, Debt Collection Printing|
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  • How Transparent Is Your Debt Collection Letter Partner?

    How Transparent Is Your Debt Collection Letter Partner?

How Transparent Is Your Debt Collection Letter Partner?

Debt Collection Letter Workflows: How Transparent Is Your Critical Communications Partner? One of the biggest challenges debt collection letter agencies have is tracking debt collection letters to consumers. Scaling such an operation is a massive undertaking unless you have the right technology. To have complete transparency in the process, your company needs to know [...]

Rodney Wallin2024-12-23T11:57:44-05:00March 5th, 2020|Categories: Advanced Technologies, Blogs|Tags: ARM Printing, Debt Collection Printing|
Read More
  • New York State Enacts New Debt Collection Rules

    New York State Enacts New Debt Collection Rules

New York State Enacts New Debt Collection Rules

The New York State Department of Financial Services (NYSDFS) announced in the State Register, the adoption of a final rule regulating debt collection practices in the state of New York. These newly enacted debt collection regulations will become effective February, 2nd, 2015. The rules require debt collectors to provide several initial disclosures, including consumers' rights [...]

Rodney Wallin2023-02-20T10:54:52-05:00January 13th, 2015|Categories: Industries Served, PCI News|Tags: ARM Printing|
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  • Revealing Account Number Violates Fair Debt Collection Law

    Revealing Account Number Violates Fair Debt Collection Law

Revealing Account Number Violates Fair Debt Collection Law

Complying with the Fair Debt Collection Practices ActThe Third Circuit Court of Appeals said that a collection agency violated the Fair Debt Collection Practices Act (FDCPA) when it sent a collection letter with the debtor’s account number visible through the transparent address window of an envelope and reversed a district court on the issue that "implicates [...]

Rodney Wallin2023-02-20T10:54:53-05:00September 5th, 2014|Categories: Industries Served, PCI News|Tags: ARM Printing|
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  • Yonkers, NY, Now Enforcing Debt Collection License Requirement

    Yonkers, NY, Now Enforcing Debt Collection License Requirement

Yonkers, NY, Now Enforcing Debt Collection License Requirement

If you have debtors whose residence is in Yonkers, NY please make note of this existing license requirement. Recently the City of Yonkers, NY has begun enforcing their requirement for debt collectors to obtain a license to pursue debt collection from its residents. This requirement, which appears to have been in effect since 2004 and [...]

Rodney Wallin2023-02-20T10:54:53-05:00August 15th, 2014|Categories: Industries Served, PCI News|Tags: ARM Printing|
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  • Licensing Changes in Tennessee and Louisiana to effect ARM Companies

    Licensing Changes in Tennessee and Louisiana to effect ARM Companies

Licensing Changes in Tennessee and Louisiana to effect ARM Companies

Recently two sign laws have changed licensing for ARM companies in Tennessee and Louisiana. One seems to be a positive change for passive debt buyers while the other being more neutral but could impact the clients of debt collection agencies and buyers. Tennessee May 22, 2014 the state governor signed SB 2133 into law which [...]

Rodney Wallin2023-02-20T10:54:54-05:00June 11th, 2014|Categories: Industries Served, PCI News|Tags: ARM Printing|
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  • West Virginia to Require New Disclosure for Out-of-Statute Debts

    West Virginia to Require New Disclosure for Out-of-Statute Debts

West Virginia to Require New Disclosure for Out-of-Statute Debts

[alert type="error" close="false"]Effective June, 6, 2014, debt collectors will need to update collection letters to comply with new notice requirements when pursuing debts that are beyond the statute of limitations, including informing the consumer that the creditor or collector cannot sue to collect the debt.[/alert] Debt collectors pursuing debts that are beyond the statute of [...]

Rodney Wallin2023-02-20T10:55:11-05:00April 18th, 2014|Categories: Industries Served, PCI News|Tags: ARM Printing|
Read More
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