Transactional Mail
Did you know that your policy holder communications can be a critical area for cross-selling and upselling? When you use dynamic printing capabilities, you can sell additional insurance products on the communications you’re already sending to customers. With this approach, you’ll save money and elicit better responses. Keep reading to find out how. Dynamic [...]
Raw material costs continue to rise due to supply chain issues and the COVID-19 pandemic. Demand is high, and supply is still catching up. The material that’s critical to transactional print and mail that’s most in flux is paper. Paper prices increased 6-15% in 2021, so what does the future hold for paper market [...]
For any business, getting paid on time is critical to cash flow health. In a traditional model, you provide a service, send a bill, and wait for payment remittance. When payments don’t come in on time, it can jeopardize your company. Often failure to pay bills on time is not within your control. According [...]
Print and mail are still critical activities for any business that develops a significant amount of customer communication. However, it’s likely not one of your core competencies. That’s why many choose to outsource. If that’s your current situation, you’ll want to follow these steps to find the best print and mail outsourcing vendor. New [...]
Are your billing statements taking advantage of all the upgrades and dynamic printing opportunities available? If not, it could be a roadblock to streamlining bill statement printing. Instead, add these things to your statements that can boost customer engagement and your cash flow. Dynamic Bill Statement Printing Offers Personalization Does every customer statement say [...]
The pandemic, supply chain issues, and other factors are impacting many raw materials, including the paper market. These added costs are impacting a variety of industries that need them. That also translates to likely higher prices for print and mail operations. With lots of other numbers changing on your budget, how will you minimize [...]
The phrase “easy to do business with” is common in lots of industries. Every company certainly wants to have this designation. Successful businesses are customer-centric. They think about the pain points customers feel in current processes and want to ease those. They likely do that with the product or service. However, there’s more to it than [...]
Direct mail is a long-standing category in the printing world. It’s how businesses communicate and market to customers. It’s typically promotional, and therefore, it doesn’t matter if it ends up in the wrong mailbox. Transactional printing is direct mail, but it’s something that businesses must treat very differently. What Is Transactional Printing Direct Mail? [...]
Should you outsource transactional mail? There are many reasons why this is a good business move. You can improve quality, reduce costs, and more.While we live in a very digital world, print and mail still matter in many scenarios. Transactional mail is a category that still has considerable volume and usefulness as a printed communication. [...]
Errors happen. Nothing is completely perfect all the time. But, when it comes to compliance, there’s little room for error. In customer communications, containing confidential customer data, classified as PII (personally identifiable information), compliance needs to be as close 100% as possible. Many vendors in the customer communication industry promote a 99.6% accuracy rate, [...]
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