Outsourcing

Transactional communications remain a critical part of a company’s operations. The future of transactional print and mail continues to evolve as regulations become more complex. There are also changes in customer expectations, rising security risks, [...]

Transactional communications require lots of checks and balances. Since they contain PII (personally identifiable information), PHI (protected health information), or other sensitive information, their production and distribution must be compliant and accurate. Senders also need [...]

In-house production of transactional communications comes with complexities and costs. Most organizations aren’t in the print and mail business, so it’s not a core competency. Even with significant volume, most companies can’t achieve the highest [...]

Financial statements arrive in the mail each month for millions of consumers. How that letter got from data to the mailbox involves lots of steps to ensure accuracy, compliance, and security. For many organizations, the [...]

As Gen Z becomes a larger part of the consumer base, their preferences when interacting with companies should be on your radar. While this generation is the first to be digital natives, it doesn’t mean [...]

If outsourcing transactional communications is on your to-do list, you’ll need to evaluate many providers. Because these documents contain sensitive information, any business you partner with must have specific capabilities and expertise. In this article, [...]