Having a robust and compliant platform for consumer finance emails requires high deliverability. If your emails aren’t landing in customers’ inboxes, it can create challenges for you and them. With more people choosing email as their preference, it’s time to assess the reasons why emails fail to deliver. Email Communications in Finance Trending [...]

Every business must keep customers, users, or patients informed. These communications often contain personally identifiable information (PII) or protected health information (PHI). When they do, they are transactional documents. With this classification, the mailings must follow rules and should adhere to other best practices. Let’s review why they are unique and what you should [...]

errors in consumer email communications The inbox offers an efficient and easy space to communicate with customers. Companies send all types of consumer email communications. Many of these fall into the category of transactional, meaning they contain PII (personally identifiable information) or PHI (protected health information). This designation means rules, regulations, and [...]

outsourced printing and mailing trends Several trends are impacting the industry of outsourced printing and mailing. As many companies shift from in-house operations to third parties, they still need to be aware of factors that influence their providers. As a transactional print and mail leader, PCI Group is tracking trends and their [...]

Tariffs can substantially increase the price of imported goods. Importers then pass those costs to their customers. The current Administration has announced tariffs on goods acquired from Canada, with Canada enacting retaliatory ones. The effective date was to be March 6, but the Administration has since delayed them until April 2. So, how would [...]

The cost of paper is a substantial expense in the printing industry. This resource has had volatile pricing. During the pandemic, shortages arose, and demand increased. Since then, overall paper needs have shrunk, including every paper use case, from those used in mailing to consumer products. So, what trends will next impact paper prices? [...]

Have you been watching the volatility of paper costs? While it’s a fundamental resource, it’s also one that’s availability has been contentious. With high demand and low supply, prices increase. As a result, you may have seen budgets for paper rise in 2022, especially around print and mail operations. To prepare you for what’s ahead, [...]

Paper is a key building block of print and mail operations. Using the right paper materials in today’s highly specialized, ink jet printing process, is essential to delivering highly reliable print and mail outcomes.. As a result of supply chain issues, the pandemic, and other factors, paper costs have been rising since 2020 and [...]