Outsourcing
Paper Market Sees Increased Pricing, Adding Cost of Paper to Print and Mail
The pandemic, supply chain issues, and other factors are impacting many raw materials, including the paper market. These added costs are impacting a variety of industries that need them. That also translates to likely higher [...]
No Surprises Act Impact
The No Surprises Act’s effective date is nearing. In 2022, health plans will see the volume of patient communications rise. The law requires insurers to send patients cost estimates before services. The law’s intention is [...]
Defining “Easy to Do Business With” and What That Means for Outsourcing Print and Mail
The phrase “easy to do business with” is common in lots of industries. Every company certainly wants to have this designation. Successful businesses are customer-centric. They think about the pain points customers feel in current processes [...]
Transactional Printing : It’s Not the Same as Promotional Direct Mail
Direct mail is a long-standing category in the printing world. It’s how businesses communicate and market to customers. It’s typically promotional, and therefore, it doesn’t matter if it ends up in the wrong mailbox. Transactional [...]
Advance EOB Printing Increases
EOBs (explanation of benefits) are standard patient communication. They typically come after the patient has a health appointment. However, new legislation called the No Surprises Act is about to change this workflow. The law requires advance [...]
Patient Statement Communications
Patient statement communications are exploding in volume. Many factors are contributing to this. Not only is the world still dealing with a pandemic, but healthcare needs are on the rise as the population ages, and chronic [...]
