Outsourcing
Paper Tariffs and Their Impact on Costs
Tariffs can substantially increase the price of imported goods. Importers then pass those costs to their customers. The current Administration has announced tariffs on goods acquired from Canada, with Canada enacting retaliatory ones. The effective [...]
HIPAA-Compliant Mailing Services Guide
Healthcare communications from providers, insurers, or other organizations have unique requirements. When they contain PHI (protected health information), the rules of HIPAA apply. For those who outsource these tasks, you must evaluate options for HIPAA-compliant [...]
2025 Paper Prices Trends
The cost of paper is a substantial expense in the printing industry. This resource has had volatile pricing. During the pandemic, shortages arose, and demand increased. Since then, overall paper needs have shrunk, including every [...]
Transactional Customer Communications
Transactional customer communications have lots of rules that govern their production and delivery. These protected letters, statements, and documents convey critical information. However, with some optimization strategies, they can provide additional ways to connect with customers. [...]
Regulatory Compliance for Transactional Communications Providers
Transactional mail or emails are a unique subset of business communications. Because they contain either PII (personally identifiable information) or PHI (protected healthcare information), laws govern their creation and sending. Regulatory compliance for transactional communications [...]
Everything Utility Companies Need to Know About Statement Printing and Mailing Services
The utility industry sends millions of communications to customers every year. These operations can become expensive and cumbersome because of the volume and regulatory requirements. Many organizations are shifting to outsourcing via statement printing and [...]
