Compliance & Security

Transactional Email Delivery – Should You Transition?

We live in a digital world. Most consumers receive lots of communications from companies via email. Much of it is promotional, but people appreciate the convenience of receiving invoices and other regulated communications in this manner. As costs for postage rises, consider transitioning to more transactional email delivery. What Is Transactional Email Delivery? Transactional [...]

Outsourcing Healthcare Statements Improve RCM

Hospitals and healthcare systems often face challenges in revenue cycle management (RCM). It’s a complex workflow that includes all care delivery and reimbursement components. While much of RCM focuses on claims submitted to insurers, patient collections are also a segment. Creating and sending healthcare statements with a third party may accelerate payments and boost [...]

Data Breach Notification Print and Mail Services

Customer data breaches are no longer an if but when for most organizations. They’ve been on the rise for years and show no decline. With risk increasing and hackers targeting companies in every industry and any size, businesses must address the aftermath. Part of that is data breach notification print and mail, which different [...]

Customer Data Breach: Ways to Avoid Risk

Businesses must expand their concept of security and compliance from their own ecosystem. Your partners must have the same protections when you share confidential information with them. Otherwise, you may increase your risk of a customer data breach. The headlines of cyber attacks that expose consumer data never seem to ebb. Much of the [...]

Is USPS HIPAA Compliant for Transactional Mail

Any organization sending healthcare-related information by mail to patients must adhere to HIPAA rules and regulations. HIPAA has specific rules about communications that include PHI (protected health information). Millions of letters or statements that fit into this category flow in the mail stream every day. But is USPS HIPAA compliant? HIPAA Rules About Communications [...]

The Latest Customer Data Breaches and Lessons Learned for Transactional Communications

Customer data breaches happen so often that the average consumer may receive notifications from numerous companies within the same month! Cybercriminals aim to steal valuable data like PII (personally identifiable information) and PHI (protected health information). They can then hold it for “ransom” or sell it on the dark web. Several high-profile breaches involving [...]

Medical Collection Letter Services

Analysis of government data revealed that U.S. consumers owe at least $220 billion in medical debt. One driver behind this is the increase in patient financial responsibility due to high-deductible coverage. This trend has driven medical collection letters to rise, as well. These highly regulated communications have become a burden, and organizations are seeking [...]

Can You Outsource Transactional Certified Mail?

Certified mail involves many extra steps versus standard statements or letters. As it’s a special class, many companies believe it’s not something they can outsource. The good news is that you can tap experienced print and mail companies to produce transactional certified mail. Learn how it works. What Is Transactional Certified Mail? Certified mail [...]

Data Breach Notification Compliance

In today's digital landscape, data breaches have become an unfortunate reality for many businesses. When a breach occurs, regulatory-compliant data breach notifications are essential to maintain trust and comply with legal requirements. This blog delves into the intricacies of data breach notification compliance and how businesses can ensure their notifications are both effective and compliant. [...]

HIPAA Compliant Email Solutions: Options for Healthcare Organizations

HIPAA allows healthcare organizations to send communications that contain PHI (protected health information) via email. Many patients and members appreciate the convenience of digital letters, statements, and documents. However, rules and regulations require specific components for HIPAA-compliant emails. Learn about the solutions available for the industry and why certain features are critical for compliance. What [...]