Your Custom Invoice Printing Is Critical. Responsive customer service is a priority for any debt collection agency when dealing with partners that facilitate their processes. When emails, calls, and requests go un-returned, it’s not simply a breakdown of service; it could cost you considerable money and time. If you’re feeling undeserved and frustrated with [...]
Debt Collection Letter Workflows: How Transparent Is Your Critical Communications Partner? One of the biggest challenges debt collection letter agencies have is tracking debt collection letters to consumers. Scaling such an operation is a massive undertaking unless you have the right technology. To have complete transparency in the process, your company needs to know [...]
What You Need to Know About Their Business Continuity Plan Working with a vendor to print and mail your customer communications offers many benefits. By outsourcing, you no longer have to worry about all the things having an in-house system requires, including business continuity. But, you must ensure that your vendor’s plan meets your [...]
Errors happen. Nothing is completely perfect all the time. But, when it comes to compliance, there’s little room for error. In customer communications, containing confidential customer data, classified as PII (personally identifiable information), compliance needs to be as close 100% as possible. Many vendors in the customer communication industry promote a 99.6% accuracy rate, [...]
Business continuity and disaster recovery keep your organization running in the face of serious events. While you probably have a plan, how sure are you that it covers everything? Because one-third of businesses with one in place were still unprepared when a response was needed. Plans are great, but the modern business continuity plan [...]
Outsourcing print and mail communications, when executed strategically, can reap massive benefits for your business. Many organizations have found that the key to realizing these benefits is to take an honest look at their operations and evaluate it against the core competencies of their business. Maximizing what you do best and outsourcing the rest, [...]
Business continuity and disaster recovery keep your organization running in the face of serious events. While you probably have a plan, how sure are you that it covers everything? Because one-third of businesses with one in place were still unprepared when a response was needed. Plans are great, but the modern business continuity plan should [...]
Questions to Ask About How You’ll Continue Print & Mail Operations Feel confident in your print and mail business continuity plan? Most businesses have a plan, but that doesn’t mean it’s an effective one. And having one that is formalized isn’t a given. A recent survey found that 40% of companies do not have [...]
Learn About Why It’s Risky to Maintain Status Quo and How to Improve It With Customer Communication Tracking While the world is certainly shifting toward digital communications for customers, there are still millions of printed communications mailed daily. If your business is in a regulated industry, you may still mail many important customer communications including [...]
Why It Will Cost You Business continuity plans aren’t an option, they are a necessity. If something happens to halt operations, you need to be up and running as quickly as possible. Most plans focus on critical core functions. Your step-by-step plan covers the details of how to quickly resume your most important operations. [...]
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