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    trakPCI: PCI’s online account management system provides a secure, web-based dashboard for tracking documents and account records. Using trakPCI, customers have full transparency of their communications including data transfer and the end-to-end production process. trakPCI also provides customers with the ability to assign mailing priorities, view daily confirmation reports, and many other reporting options.

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    We’re a leading provider of transactional communications for the insurance industry.

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    Our HIPAA and HITRUST compliant healthcare communication services ensure your communications are secure and compliant with the latest regulations

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    Our SOC I & II, PCI-DSS compliant communications ensure your financial communications are safe and secure

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    PCI ensures that you telecom communications are accurate and engage your customers with new offers

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    We have a long history in providing print and digital communications for the ARM industry

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    COMPLIANCE

    PCI Group maintains federal regulatory compliance certifications in the following: SOC I & II, HIPAA, HITRUST, PCI-DSS, and FISMA.

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    When even one mis-mailed item can damage to your company’s reputation, lead to fines and litigation, trust PCI Group to make sure your transactional communications are 99.9999% accurate.

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    2025 Data SecuritySecurity

    PCI Group meets or exceeds the highest standards for data and physical security in the industry.
     

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    We deliver Six-Sigma quality, the highest quality standard in the industry.

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    PCI Group is an industry leader in transactional communications, generating over 3 billion images and 500 million packages annually.

    Transactional communications in 2025Technology

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  • Resources

    Recent Blog

    • Gen Z and customer communications
    Rodney Wallin2026-01-13T08:16:02-05:00

    Gen Z and Customer Communications: Paper or Email?

    As Gen Z becomes a larger part of the consumer base, their preferences when interacting with companies should be on your radar. While this generation is the first to be digital natives, it doesn’t [...]

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    Recent Video Blog

    • Chris Kropac - 2023 - Website - Ask The Experts
    Rodney Wallin2023-07-27T14:29:33-05:00

    How does PCI Group help customers cut costs of their transactional print?

    Organizations are always seeking to reduce expenses. For those that currently print [...]

    More Video Blogs

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Back to Blogs

Account Receivable Management Blogs

  • collection letter printing
    Need Help with Collection Letter Printing? Work with a Transactional Print and Mail Company to Ensure Accuracy and Compliance

    Need Help with Collection Letter Printing? Work with a Transactional Print and Mail Company to Ensure Accuracy and Compliance

Need Help with Collection Letter Printing? Work with a Transactional Print and Mail Company to Ensure Accuracy and Compliance

Organizations in the ARM (Accounts Receivable Management) industry prioritize compliance and accuracy in sending printed collection letters. Most outsource these critical communications to a vendor. Many print and mail companies offer these services, but not all are the same. There’s a major difference you need to be on the lookout for—are they solely focused [...]

Rodney Wallin2023-08-23T07:43:37-05:00May 13th, 2023|Categories: Blogs, Outsource Statement Printing, Vertical Markets|Tags: Accuracy, ARM Printing, Compliance, Debt Collection Printing|
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  • collection letter
    Collection Letter – What Is Effective

    Collection Letter – What Is Effective

Collection Letter – What Is Effective

What is a collection letter? A collection letter is a critical communication used by the ARM (accounts receivable management) industry. They stand as the official and formal notice to a debtor from a business regarding bills and payments due. It includes key information and must comply with compliance regulations. While all these documents are [...]

Rodney Wallin2024-02-21T16:58:18-05:00September 5th, 2022|Categories: Blogs, Vertical Markets|Tags: ARM Printing, Debt Collection Printing|
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  • accounts receivable management compliant print and mail services
    How to Find Accounts Receivable Management Compliant Print and Mail Services

    How to Find Accounts Receivable Management Compliant Print and Mail Services

How to Find Accounts Receivable Management Compliant Print and Mail Services

The accounts receivable management, or ARM, industry must comply with regulations in communications to consumers. As a result, these companies send high volumes of transactional mail. Those who wish to outsource this function will need accounts receivable management compliant print and mail services. So, what does that mean exactly? And what should organizations seek [...]

Rodney Wallin2023-02-22T15:23:14-05:00May 17th, 2022|Categories: Blogs, Vertical Markets|Tags: ARM Printing, Debt Collection Printing|
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  • ARM compliant print and digital communications
    PCI/ARM Collections Compliant Print and Digital Communications in One System

    PCI/ARM Collections Compliant Print and Digital Communications in One System

PCI/ARM Collections Compliant Print and Digital Communications in One System

Compliance is always top of mind for those in the collections and accounts receivable management (ARM) industry. The Fair Debt Collection Practices Act (FDCPA) defines permissible print and digital communications. Failure to follow the rules can result in a debtor recovering actual and statutory damages, attorney’s fees, and other costs. For organizations to ensure ARM [...]

Rodney Wallin2023-02-22T15:23:34-05:00February 22nd, 2022|Categories: Blogs, Vertical Markets|Tags: ARM Printing, Debt Collection Printing|
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  • improve debt collection efforts
    Leveraging Multi-Channel Communications to Improve Debt Collection Efforts

    Leveraging Multi-Channel Communications to Improve Debt Collection Efforts

Leveraging Multi-Channel Communications to Improve Debt Collection Efforts

In the modern world, efforts for debt collection need an upgrade. By leveraging multi-channel communications, you can improve your debt collection efforts. With an encrypted, certified digital platform, you can remain compliant and gain the advantages of digital mail delivery. Find out how this works so you can recover more for your customers. What [...]

Rodney Wallin2023-02-22T15:23:58-05:00December 14th, 2021|Categories: Blogs, Vertical Markets|Tags: ARM Printing, Debt Collection Printing|
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  • Compliance Legislation Update - Post Image
    New York Consumer Credit Fairness Act Requires Significant Changes for Collection Actions

    New York Consumer Credit Fairness Act Requires Significant Changes for Collection Actions

New York Consumer Credit Fairness Act Requires Significant Changes for Collection Actions

New York Governor Kathy Hochul signed the Consumer Credit Fairness Act (the Act) into law. The Act will likely have substantial impact on debt collection lawsuits filed by creditors or debt collectors in New York. The Act not only reduces the statute of limitations for filing a debt collection action, but imposes new filing [...]

Rodney Wallin2023-02-20T10:51:56-05:00December 1st, 2021|Categories: Industries Served, PCI News|Tags: ARM Printing|
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  • Print and Mail payment remittance
    How to Improve Payment Remittance and Collections Using Multichannel Payments

    How to Improve Payment Remittance and Collections Using Multichannel Payments

How to Improve Payment Remittance and Collections Using Multichannel Payments

For any business, getting paid on time is critical to cash flow health. In a traditional model, you provide a service, send a bill, and wait for payment remittance. When payments don’t come in on time, it can jeopardize your company. Often failure to pay bills on time is not within your control. According [...]

Rodney Wallin2023-07-27T14:14:29-05:00November 30th, 2021|Categories: Blogs, Outsource Statement Printing|Tags: ARM Printing, Debt Collection Printing, Statement Printing, Transactional Printing|
Read More
  • Leading Print & Mail Vendors Remain Committed to Supporting the Accounts Receivables Management Industry

    Leading Print & Mail Vendors Remain Committed to Supporting the Accounts Receivables Management Industry

Leading Print & Mail Vendors Remain Committed to Supporting the Accounts Receivables Management Industry

November 19, 2021 - Following the recent opinion in Hunstein v. Preferred Collection and Management Services, Inc. issued on October 28, 2021, the Print & Mail Coalition (the “Coalition”) reconvened to explore ways to collectively assist the accounts receivables management (ARM) industry. The Coalition believes the ARM industry plays a critical role in the American [...]

Rodney Wallin2023-02-20T10:51:57-05:00November 19th, 2021|Categories: Industries Served, PCI News|Tags: ARM Printing|
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  • Print & Mail Coalition Files Amicus Brief in Hunstein v. Preferred Collections & Management Services

    Print & Mail Coalition Files Amicus Brief in Hunstein v. Preferred Collections & Management Services

Print & Mail Coalition Files Amicus Brief in Hunstein v. Preferred Collections & Management Services

Print & Mail Coalition Files Amicus Brief in Support of Preferred Collection and Management ServicesIdentifies Key Points Not Considered in The RulingMay 28, 2021 - Following the 11th Circuit’s panel decision in Hunstein v. Preferred Collection and Management Services, Inc., the Print & Mail Coalition (the “Coalition”) filed an amicus brief in support of the [...]

Rodney Wallin2023-02-20T10:52:01-05:00May 28th, 2021|Categories: Industries Served, PCI News|Tags: ARM Printing|
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  • Leading Print & Mail Vendors Join Forces to Support the Accounts Receivables Management Industry

    Leading Print & Mail Vendors Join Forces to Support the Accounts Receivables Management Industry

Leading Print & Mail Vendors Join Forces to Support the Accounts Receivables Management Industry

Leading Print & Mail Vendors Join Forces to Support the Accounts Receivables Management Industry Banding Together to File an Amicus Brief in the Wake of The 11th Circuit Court of Appeals Decision April 29, 2021 - Following the 11th Circuit’s decision in Hunstein v. Preferred Collection and Management Services, Inc., a group of accounts [...]

Rodney Wallin2023-02-20T10:52:03-05:00April 29th, 2021|Categories: Industries Served, PCI News|Tags: ARM Printing|
Read More
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