Technology For Transactional Direct Print and Mail Services
Learn how PCI Group’s adoption of technology has streamlined their operations and created greater transparency of the print and mail production cycle for customers.
What are the new expectations from customers with advancements in technology?
In the transactional mail industry, hitting SLAs (service level agreements) isn’t negotiable. In addition, companies that use print and mail vendors have strict deadlines that aren’t movable. New technology makes these customer expectations more feasible and helps address bottlenecks in the system. Perry Fernandes, VP of Operations of PCI Group, addressed how advancements in technology enabled us to reset customer expectations [...]
PCI Group’s adoption of Inkjet Technology
Inkjet technology changed the game for transaction mail. This precision type of professional printing propels tiny droplets of ink onto paper at a high speed. It also enables the ability to print full color without the need to pre-print shells. Now, it’s cost-effective to deliver higher quality pieces. In this episode of Ask the Experts, Perry Fernandes, VP of Operations of [...]
What technology is required to handle high volume in transactional direct mail?
For organizations that produce high volume transactional direct mail, the requirements to meet SLAs (service level agreements) and maintain quality and compliance require technology. However, not just any equipment enables seamless processes for these types of runs. Perry Fernandes, VP of Operations of PCI group, explained the technology needed to handle high volume transactional print in this episode of Ask the [...]
What is the new standard for access to information about customer communications?
Being able to have complete visibility for customer communications offers companies many benefits. The access to tracking print and mail communications shouldn’t be complicated or cumbersome. Yet, most transactional print providers don’t provide this capability. PCI Group does, and Anthony Faldetta, VP of Business Development Northeast, discussed how we do it for our clients in this episode of Ask the Experts. [...]
What is the importance of High Speed Color Inkjet Production Presses?
Chris Kropac, President of PCI Group discusses why high speed color ink jet production is so important to personalize communications. In transactional print and mail, having the right equipment to ensure speed, quality, and accuracy is critical. PCI Group’s adoption of high-speed color inkjet production presses enables all three of these things. President and Co-Owner Chris Kropac discusses their importance to [...]
