Transactional Direct Print and Mail
As an exclusive transactional direct print and mail provider, PCI Group experts discuss the benefits this singular focus provides customers and the opportunity high speed color ink-jet provides customer to cross-sell and upsell their products and services.
How does PCI Group help customers cut costs of their transactional print?
Organizations are always seeking to reduce expenses. For those that currently print and mail transactional documents, those are only rising. As a result, many businesses have decided that outsourcing is a better option. When customers transition their work to PCI Group, they can cut costs related to transactional print. In this episode of Ask the Experts, PCI Group President and Owner Chris Kropac explained how they do it. “Companies move their work to PCI Group for two [...]
What are the benefits of outsourcing transactional print and mail for customers?
Organizations that want to save money while improving quality, accuracy, and compliance will realize all these benefits and more with outsourcing. Outsourcing transactional print and mail delivers a variety of positive impacts for a company. In this episode of Ask the Experts, PCI Group President and Owner Chris Kropac described what customers could expect. “The reason why customers should consider outsourcing transactional mail is really the whole process. Many clients had an in-plant facility where you do [...]
Why is outsourcing transactional communications complementary to business digital transformation?
Customer communications have evolved, and companies and consumers have adopted digital channels. These efforts fall into business digital transformation initiatives, which help companies modernize and use technology more effectively. Pursuing digital transformation is an excellent complement to outsourcing transactional communications. In this episode of Ask the Experts, PCI Group President and Owner Chris Kropac shared how the two work together. “You can now tailor your messages going to your client to exactly what they want to receive. [...]
How much cost savings can in-plants achieve by transitioning print and mail to PCI Group?
One of the key reasons that businesses choose to transition from an in-plant to outsourcing is cost savings. The amount of capital needed to maintain and run these operations is becoming cost prohibitive. Even if volume declines, companies don’t see savings here, as the cost per piece actually increases. Outsourcing eliminates a lot of these immediately. PCI Group President and Owner Chris Kropac walked through these cost savings in the episode of Ask the Experts. “The component of [...]
What questions should customers ask when looking to outsource transactional print (part two)
In this second of a two-part conversation on Ask the Experts, PCI Group President and Owner Chris Kropac continued with recommendations for businesses. Choosing to outsource transactional print has many benefits. You can experience an increase in quality, accuracy, and efficiency when outsourcing. So, what else do you need to learn from them? “Accuracy is the most important component in transactional mail. You may find the cheapest price around, but you’re going to have a lot of [...]
What questions should customers ask when looking to outsource transactional print (part one)
When companies decide to outsource transactional print, they need to evaluate different vendors in the market. This assessment should include many questions relating to key things like processes, quality, accuracy, SLAs, etc. In this episode of Ask the Experts, PCI Group President and Owner Chris Kropac offered insights in part one of this discussion. “When choosing a transactional partner, you should ask questions about how to handle certain events. One, what’s their sole focus? At PCI, we [...]
What paper market trends do you anticipate for 2023 and beyond?
The paper market has been unpredictable for the past few years. It began during 2020 as a consequence of lockdowns and changing needs in paper products. While the pandemic is over, the industry is still recovering. In this episode of Ask the Experts, PCI Group President and Owner Chris Kropac shared insights on paper market trends in 2023 and beyond. “The paper market has been very volatile with unprecedented increases that we’ve ever seen. I’ve been in [...]
What are the best practices for In-Plant operations transitioning work to PCI Group?
Transitioning from in-plant operations to outsourcing for print and mail can be challenging if the provider has little experience. PCI Group has successfully facilitated many of these projects through careful planning and development of best practices. In this episode of Ask the Experts, President and Owner Chris Kropac explained how the company has the process perfected. “The best practice for transition for PCI is what we call lift and shift. What we have to do is make [...]
What are the challenges of transitioning In-Plant operations to an outsource provider?
Many companies in various industries still run in-plant operations related to their transactional print and mail. As a result, they have capital and operating expenses associated with production. Rising material, labor, and technology costs are making it cost prohibitive. To ease these burdens, organizations are transitioning from the in-plant model to outsourcing. In this episode of Ask the Experts, PCI Group President and Owner Chris Kropac spoke about the challenges businesses face with this change. “It’s really [...]
