Ask The Experts – Accuracy2023-02-13T09:12:14-05:00

Accuracy and Precision is Fundamental in our Print and Mail Process

PCI’s accuracy rating of 99.9999% means that for every million pieces of mail we process, we have virtually eliminated all errors in our process.  Learn about the technology and processes that go into achieving this accuracy rating.

What questions should customers ask when looking to outsource transactional print (part two)

In this second of a two-part conversation on Ask the Experts, PCI Group President and Owner Chris Kropac continued with recommendations for businesses. Choosing to outsource transactional print has many benefits. You can experience an increase in quality, accuracy, and efficiency when outsourcing. So, what else [...]

What questions should customers ask when looking to outsource transactional print (part one)

When companies decide to outsource transactional print, they need to evaluate different vendors in the market. This assessment should include many questions relating to key things like processes, quality, accuracy, SLAs, etc. In this episode of Ask the Experts, PCI Group President and Owner Chris Kropac [...]

Why should businesses consider outsourcing their check printing?

Companies that print checks have a lot of expenses involved in their production. They also have many security obligations. As a result of these requirements, many choose to outsource check printing. So, what are the benefits that come with this decision? PCI Group Print Manager Eric [...]

Why is diagnosing a client’s mailing issue at the record level important?

In transactional print and mail, issue detection that’s real-time and identifiable is a critical factor for accuracy and compliance. Diagnosis of mailing issues should occur at the record level to ensure it's solvable at the source. In this episode of Ask the Experts, PCI Group’s Area [...]

What is the process for being 99.9999 percent accurate?

Scott Concannon, VP, Business Development discusses 3 fundamental pillars for being 99.9999% accurate in mailing. Accuracy in transactional mail is imperative. Ensuring the right information goes in the correct envelope addressed to the right person is paramount to compliance. PCI Group [...]

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What happens if a customer has a mis-mailing?

Scott Concannon, VP, Business Development discusses mis-mailings Transactional mail has no room for error. With the right technology, processes, and approach, you can minimize the likelihood of a mis-mailing. However, many companies still face these high-risk situations. PCI Group Area VP/Solutions [...]

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