Print and Mail LEAN Manufacturing
Learn how PCI Group’s adoption of LEAN Manufacturing increased efficiency and accuracy and reduced costs in their print and mail operations.
What questions should customers ask when looking to outsource transactional print (part two)
In this second of a two-part conversation on Ask the Experts, PCI Group President and Owner Chris Kropac continued with recommendations for businesses. Choosing to outsource transactional print has many benefits. You can experience an increase in quality, accuracy, and efficiency when outsourcing. So, what else do you need to learn from them? “Accuracy is the most important component in [...]
What questions should customers ask when looking to outsource transactional print (part one)
When companies decide to outsource transactional print, they need to evaluate different vendors in the market. This assessment should include many questions relating to key things like processes, quality, accuracy, SLAs, etc. In this episode of Ask the Experts, PCI Group President and Owner Chris Kropac offered insights in part one of this discussion. “When choosing a transactional partner, you [...]
What is the difference between Six Sigma and Lean?
Six Sigma and Lean Manufacturing both focus on quality in a process, but there are differences between these two disciplines. In this episode of Ask the Experts, Director of Operations Tim Lackey explained what both concepts are and how they contribute to quality. “The difference between Six Sigma and Lean is that Six Sigma is really based heavily on math [...]
What Is a Corrective Action Request
In this episode of Ask the Experts, Director of Operations Tim Lackey explains what a CAR is—a corrective action request. The Use of CARs is extremely valuable to ensure quality and accuracy in transactional print and mail. The report of measures addresses the root causes of non-conformance to prevent the recurrence of these issues. Tim described a CAR as a [...]
How does Lean Manufacturing impact accuracy?
In transactional print and mail, accuracy is the most critical component of production. Ensuring every letter inserts into the correct envelope ensures compliance and prevents mis-mailings. To be accurate, you need a robust process, and PCI Group has strengthened its workflows with Lean Manufacturing. In this episode of Ask the Experts, Tim Lackey, Director of Operations, discusses how Lean impacts [...]
What are standard works, and how do they contribute to quality?
In Lean Manufacturing, standard works are a crucial component to ensuring repeatable quality. Every process has a series of steps, and standard works are the documentation of tasks in the correct sequence. This standardization ensures that deviation and errors occur less frequently. So, how do standard works contribute to quality? Tim Lackey, Director of Operations, shared his expertise in this [...]