Print and Mail Business Continuity and Disaster Recovery
Most traditional BC/DR programs use a “cold-site” approach, which are costly, typically only designed for catastrophic events and complicated to deploy when you need them most. PCI BC/DR experts talk about why PCI takes an active or hot site solution which can be deployed quickly and cost effectively.
What questions should customers ask when looking to outsource transactional print (part two)
In this second of a two-part conversation on Ask the Experts, PCI Group President and Owner Chris Kropac continued with recommendations for businesses. Choosing to outsource transactional print has many benefits. You can experience an increase in quality, accuracy, and efficiency when outsourcing. So, what else do you need to learn from them? “Accuracy is the most important component in transactional mail. You may find the cheapest price around, but you’re going to have a lot of [...]
What questions should customers ask when looking to outsource transactional print (part one)
When companies decide to outsource transactional print, they need to evaluate different vendors in the market. This assessment should include many questions relating to key things like processes, quality, accuracy, SLAs, etc. In this episode of Ask the Experts, PCI Group President and Owner Chris Kropac offered insights in part one of this discussion. “When choosing a transactional partner, you should ask questions about how to handle certain events. One, what’s their sole focus? At PCI, we [...]
What are the differences between a traditional print and mail disaster recovery program and our ACTIV DR?
Disaster recovery programs are a best practice for any company and operational process. In print and mail, organizations need a backup plan to continue production should an outage occur. Unfortunately, traditional disaster recovery programs often don’t meet the needs of a company, so PCI Group sought to do something different with the ACTIV dR program. In this episode of Ask the Experts, PCI Group’s Area VP, Solutions Partner Scott Concannon, explains the differences. “Our Vision for ACTIV [...]
What are the advantages of PCI Group’s ACTIV dR?
Can your transactional print and mail operations protect against planned and unplanned business disruptions? Most approaches for disaster recovery prioritize a “cold-site” method, and those are usually costly. PCI Group has a different strategy with its ACTIV dR solution. PCI Group’s Area VP, Solutions Partner Scott Concannon, discussed its advantages in this episode of Ask the Experts. “The advantages of the PCI ACTIV dR are really three things,” Scott explained. “First, you’re paying PCI to produce work [...]
What is the importance of redundancy in PCI Group’s operations?
Business continuity is critical for any operation. Built-in redundancy enables companies to continue work even if there’s an incident that disrupts it in some way. That’s especially crucial for transactional mail. On this episode of Ask the Experts, Perry Fernandes, VP of Operations of PCI Group, spoke about the importance of redundancy and how we accomplish it for clients. “Too many things can happen—natural events, labor, transportation, logistics. You can’t have a single [...]
How important is redundancy to your clients and how has PCI Group addressed that?
In any business, operational redundancy is essential, especially in transactional print and mail. Without it, you could face disruptions, which have severe consequences. Our clients have these concerns, and we address them by having two locations. PCI Group President and Co-Owner Chris Kropac offered insights on the topic in this episode of Ask the Experts. “In 2017, we opened a duplicate facility in Irving, Texas that’s 60,000 square feet. We have the [...]
