Technology For Transactional Direct Print and Mail Services
Learn how PCI Group’s adoption of technology has streamlined their operations and created greater transparency of the print and mail production cycle for customers.
What questions should customers ask when looking to outsource transactional print (part two)
In this second of a two-part conversation on Ask the Experts, PCI Group President and Owner Chris Kropac continued with recommendations for businesses. Choosing to outsource transactional print has many benefits. You can experience an increase in quality, accuracy, and efficiency when outsourcing. So, what else do you need to learn from them? “Accuracy is the most important component in transactional mail. You may find [...]
What questions should customers ask when looking to outsource transactional print (part one)
When companies decide to outsource transactional print, they need to evaluate different vendors in the market. This assessment should include many questions relating to key things like processes, quality, accuracy, SLAs, etc. In this episode of Ask the Experts, PCI Group President and Owner Chris Kropac offered insights in part one of this discussion. “When choosing a transactional partner, you should ask questions about how [...]
What type of infrastructure is required for transactional direct mail?
When producing transactional direct mail, operators need technology and equipment to ensure accuracy, quality, and compliance. In this episode of Ask the Experts, Information Security and Compliance Officer Dwight Springthorpe discussed the infrastructure requirements for transactional direct mail. “Direct mail doesn’t require a specific type of infrastructure. We utilize very similar components to most corporations. We have clustered servers, SQL servers, file processing, and application [...]
What is cloud-based storage vs. premise-based storage?
Businesses can store data in two main ways—on the cloud or on-premise. There are various differences between cloud-based storage vs. premise-based storage. In this episode of Ask the Experts, PCI Group’s Information Security and Compliance Officer Dwight Springthorpe explained how each works and why the company uses the storage option that it does. Dwight said, “There’s a lot of conversation around cloud-based storage versus premise-based [...]
How are print and mail customers using PCI Group’s API to their advantage?
APIs (application programming interfaces) are common connectors between systems. They enable interactions between applications, data, and devices to ensure secure data transactions. The PCI API offers real-time data connectivity and reporting transparency. In this episode of Ask the Experts. PCI Group’s Area VP, Solutions Partner Scott Concannon, shared how customers use it to their advantage. “An API is a highly customizable file, which means if [...]
Importance of Transparency and trakPCI Reporting.
Is transparency part of your print and mail operations? Does your vendor provide a means to track the entire process from data transfer to delivery? If not, you could be missing out on opportunities and more. trackPCI reporting allows for this, and PCI Group President and Co-Owner Chris Kropac, Jr., explains this process in this Ask the Experts episode. “We log [...]
