Technology For Transactional Direct Print and Mail Services
Learn how PCI Group’s adoption of technology has streamlined their operations and created greater transparency of the print and mail production cycle for customers.
Importance of Transparency and trakPCI Reporting.
Is transparency part of your print and mail operations? Does your vendor provide a means to track the entire process from data transfer to delivery? If not, you could be missing out on opportunities and more. trackPCI reporting allows for this, and PCI Group President and Co-Owner Chris Kropac, Jr., explains this process in this Ask the Experts episode. “We log [...]
What Technology Investments has PCI Group made to improve its ability to meet customer SLAs?
Skip Pawul, Executive Vice President / Co-Owner of PCI Group, discusses how PCI Group's technology investments have improved its abilities to improve SLA performance for customers. Meeting customer SLAs (service level agreements) is an objective of every business. In the transactional direct mail world SLAs are integral to ensure compliance and much more. Often, improving SLAs requires an investment in technology? [...]
What technological advances are having the most impact in the transactional print world?
The transactional print world requires extra handling because it includes highly compliant, secure, and personal information. However, that doesn’t mean that these mailings have to be without good design or impactful messaging. To go from simple black and white to something more requires the right technology. That’s something that we invested in years ago. Skip Pawul, Executive Vice President / Co-Owner [...]
What are the new expectations from customers with advancements in technology?
In the transactional mail industry, hitting SLAs (service level agreements) isn’t negotiable. In addition, companies that use print and mail vendors have strict deadlines that aren’t movable. New technology makes these customer expectations more feasible and helps address bottlenecks in the system. Perry Fernandes, VP of Operations of PCI Group, addressed how advancements in technology enabled us to reset customer expectations [...]
PCI Group’s adoption of Inkjet Technology
Inkjet technology changed the game for transaction mail. This precision type of professional printing propels tiny droplets of ink onto paper at a high speed. It also enables the ability to print full color without the need to pre-print shells. Now, it’s cost-effective to deliver higher quality pieces. In this episode of Ask the Experts, Perry Fernandes, VP of Operations of [...]
What technology is required to handle high volume in transactional direct mail?
For organizations that produce high volume transactional direct mail, the requirements to meet SLAs (service level agreements) and maintain quality and compliance require technology. However, not just any equipment enables seamless processes for these types of runs. Perry Fernandes, VP of Operations of PCI group, explained the technology needed to handle high volume transactional print in this episode of Ask the [...]