Ask The Experts – Data Security2023-02-13T09:19:12-05:00

Print and Mail Data Security

It’s a dangerous world when it comes to protecting customer data.  It seems like every week we hear of another company being compromised.  Learn about the data security measures PCI Group recommends to protect customer data.

What questions should customers ask when looking to outsource transactional print (part two)

In this second of a two-part conversation on Ask the Experts, PCI Group President and Owner Chris Kropac continued with recommendations for businesses. Choosing to outsource transactional print has many benefits. You can experience an increase in quality, accuracy, and efficiency when outsourcing. So, what else do you need to learn from them? “Accuracy is the most important component in transactional mail. You may find the cheapest price around, but [...]

What questions should customers ask when looking to outsource transactional print (part one)

When companies decide to outsource transactional print, they need to evaluate different vendors in the market. This assessment should include many questions relating to key things like processes, quality, accuracy, SLAs, etc. In this episode of Ask the Experts, PCI Group President and Owner Chris Kropac offered insights in part one of this discussion. “When choosing a transactional partner, you should ask questions about how to handle certain events. One, [...]

What are the cybersecurity risks for 2023?

Cybersecurity risks are a threat to any organization. The risks of hacking and cyber-attacks are growing and can change quickly in such a dynamic environment. So, what are the most urgent risks for 2023? Information Security and Compliance Officer Dwight Springthorpe shared his list in this episode of Ask the Experts. “The cybersecurity risks for 2023 are numerous. You’ve got malware, phishing, and a lot of bad players trying to [...]

What are best practices for clients to protect personal information concerning transactional mail?

Protecting personal information in transactional print and mail is non-negotiable. The data must be kept secure and confidential at all times. Often, clients seek advice and recommendations regarding data security. In this episode of Ask the Experts, Information Security and Compliance Officer Dwight Springthorpe offered some best practices. “First, I recommend that the data they send us is encrypted. We encrypt it in transit, but you also have the option [...]

How does PCI Group protect sensitive customer data?

Protecting sensitive customer data is a critical component in transactional print and mail. The data within printed and mailed files must be kept secure and confidential for many reasons, including compliance with regulations regarding such information. No matter the regulatory requirements or what’s part of the data, PCI Group has a rigid approach to data security. In this episode of Ask the Experts, Information Security and Compliance Officer Dwight Springthorpe [...]

What is cloud-based storage vs. premise-based storage?

Businesses can store data in two main ways—on the cloud or on-premise. There are various differences between cloud-based storage vs. premise-based storage. In this episode of Ask the Experts, PCI Group’s Information Security and Compliance Officer Dwight Springthorpe explained how each works and why the company uses the storage option that it does. Dwight said, “There’s a lot of conversation around cloud-based storage versus premise-based storage. We continue to utilize [...]