Print and Mail Compliance
PCI Group experts talk about the value of staying compliant with various industry regulations like HIPAA, HITRUST, SOC I & II, FISMA, and PCI-DSS and the protection it provides customers to protect their customer’s personal confidential information.
How important is compliance in transactional direct mail? (Part 1)
In part one of a two-part Ask the Experts series, Chris Kropac, PCI Group President and Co-Owner, addresses the importance of compliance in transactional direct mail. At the time of the company’s founding, over 50 years ago, compliance and security looked much different. There was no internet or certifications that validated protocols. However, it was always a part of PCI. Chris called it “compliance in our DNA.” Pre-internet, the company worked on large [...]
How important is compliance in transactional direct mail? (Part 2)
Continuing the conversation on compliance in transactional direct mail on Ask the Experts, PCI President and Co-Founder Chris Kropac, discusses the current landscape. “In 50 years, the only constant is change. We’re proponents of not fighting technology but adapting to make sense for our clients,” Chris said. In a digital world where data moves from network to network, falling behind on security updates and best practices can be a [...]
What is the key role of a compliance officer and why is it necessary?
Serena Robinson, Information Security and Compliance Officer for PCI Group, discusses the role of the compliance officer. Compliance is a priority for transactional print and mail companies. Without strict adherence to regulations and procedures that ensure this, non-compliance can occur. As PCI Group is a leader in transactional print, we have a full-time compliance officer. To understand the role of this position, Serena Robinson, Information Security and Compliance Officer, shared her insights [...]
What is HITRUST and why are more and more customers requiring this certification?
Serena Robinson, Information Security and Compliance Officer for PCI Group, discusses what HITRUST is. In this episode of Ask the Experts, PCI Group Information Security and Compliance Officer Serena Robinson answered, “What is HITRUST?” It’s a question that many ask. It’s specific to the healthcare industry, and many more of our clients in that vertical require it. HITRUST, an acronym for Health Information Trust Alliance, certification is a validation [...]
What are the latest trends in the world of compliance these days?
Serena Robinson, Information Security and Compliance Officer for PCI Group, discusses the latest trends in compliance involving personal confidential communications. The compliance ecosystem can be very complex. Adhering to regulations is not optional. Many measures regarding collecting, storing, and sharing sensitive data are in place. As a transactional print and mail provider, compliance with these is always a priority. In this episode of Ask the Experts, PCI Group Information [...]
Why is adherence to the latest compliance so critical to protecting customer reputation and avoiding fines and lawsuits?
Serena Robinson, Information Security and Compliance Officer, discusses the compliance standards PCI is compliant with. When it comes to compliance mandates, businesses must make this a focus. It extends to the partnerships they have as well. Protecting customer reputation and avoiding fines and lawsuits is a pillar of PCI Group’s compliance program. Sharing how they do this, Information and Compliance Officer Serena Robinson offered her perspective on this episode [...]