Print and Mail Compliance
PCI Group experts talk about the value of staying compliant with various industry regulations like HIPAA, HITRUST, SOC I & II, FISMA, and PCI-DSS and the protection it provides customers to protect their customer’s personal confidential information.
What are best practices for clients to protect personal information concerning transactional mail?
Protecting personal information in transactional print and mail is non-negotiable. The data must be kept secure and confidential at all times. Often, clients seek advice and recommendations regarding data security. In this episode of Ask the Experts, Information Security and Compliance Officer Dwight Springthorpe offered some best practices. “First, I recommend that the data they send us is encrypted. We encrypt it in transit, but you also have the option to encrypt it [...]
Why is letter design important for compliance reasons?
In ARM (Accounts Receivable Management) transactional print and mail, every component has a compliance implication. One of the most crucial is letter design for collection communications, as there are many regulations about what the document must contain. In this episode of Ask the Experts, Area VP Solutions Partner Anthony Faldetta explained what those compliance mandates are. “Letter design is important for compliance reasons because there are many different regulations and rules to follow, [...]
Why is it important to find an ARM compliant print and mail services provider?
For companies in the ARM (Accounts Receivable Management) industry, compliance with regulations regarding communication with debtors is critical. When these businesses outsource these functions, they need a compliance-minded partner. In this episode of Ask the Experts, Area VP and Solutions Partner Anthony Faldetta discussed why it’s important to find an ARM-compliant print and mail services provider. “For an accounts receivable management printed mail vendor, you must make sure that the vendor has the [...]
What are the repercussions if a letter is not designed with compliance in mind?
Compliance is a central component to document design in transactional print and mail. Letter design compliance is critical to ensuring adherence to regulations. If compliance isn’t a consideration, there could be repercussions. In this episode of Ask the Experts, Area VP Solutions Partner Anthony Faldetta shares his expertise on the subject. While letter design may seem like a minor element of compliance, it’s not something to just leave to chance. Additionally, those requirements [...]
What are the compliance regulations that PCI Group has that are necessary to serve ARM customers?
Compliance regulations are a critical component of ARM (Accounts Receivable Management) communications. They must follow strict guidelines when issuing letters to consumers regarding collections of debts. Thus, these documents must adhere to all regulations every time. In this episode of Ask the Experts, Area VP Solutions Partner Anthony Faldetta talks about how PCI Group meets these requirements for its ARM customers. Anthony said, “PCI Group holds several compliance certifications for PCI DSS for [...]
How important is compliance in transactional direct mail? (Part 1)
In part one of a two-part Ask the Experts series, Chris Kropac, PCI Group President and Co-Owner, addresses the importance of compliance in transactional direct mail. At the time of the company’s founding, over 50 years ago, compliance and security looked much different. There was no internet or certifications that validated protocols. However, it was always a part of PCI. Chris called it “compliance in our DNA.” Pre-internet, the company worked on large [...]
