Ask The Experts – Outsourcing2023-02-10T08:59:58-05:00

Outsourcing Print and Mail

Outsourcing print and mail operations is a growing trend as businesses focus on their own business core competencies.  PCI Group shares key lesson learned from the many outsourcing transitions they have implemented.

What are the benefits of outsourcing transactional print and mail for customers?

Organizations that want to save money while improving quality, accuracy, and compliance will realize all these benefits and more with outsourcing. Outsourcing transactional print and mail delivers a variety of positive impacts for a company. In this episode of Ask the Experts, PCI Group President and Owner Chris Kropac described what customers could expect. “The reason [...]

Why is outsourcing transactional communications complementary to business digital transformation?

Customer communications have evolved, and companies and consumers have adopted digital channels. These efforts fall into business digital transformation initiatives, which help companies modernize and use technology more effectively. Pursuing digital transformation is an excellent complement to outsourcing transactional communications. In this episode of Ask the Experts, PCI Group President and Owner Chris Kropac shared how [...]

How much cost savings can in-plants achieve by transitioning print and mail to PCI Group?

One of the key reasons that businesses choose to transition from an in-plant to outsourcing is cost savings. The amount of capital needed to maintain and run these operations is becoming cost prohibitive. Even if volume declines, companies don’t see savings here, as the cost per piece actually increases. Outsourcing eliminates a lot of these immediately. PCI [...]

What questions should customers ask when looking to outsource transactional print (part two)

In this second of a two-part conversation on Ask the Experts, PCI Group President and Owner Chris Kropac continued with recommendations for businesses. Choosing to outsource transactional print has many benefits. You can experience an increase in quality, accuracy, and efficiency when outsourcing. So, what else do you need to learn from them? “Accuracy is the [...]

What questions should customers ask when looking to outsource transactional print (part one)

When companies decide to outsource transactional print, they need to evaluate different vendors in the market. This assessment should include many questions relating to key things like processes, quality, accuracy, SLAs, etc. In this episode of Ask the Experts, PCI Group President and Owner Chris Kropac offered insights in part one of this discussion. “When choosing [...]

What are the best practices for In-Plant operations transitioning work to PCI Group?

Transitioning from in-plant operations to outsourcing for print and mail can be challenging if the provider has little experience. PCI Group has successfully facilitated many of these projects through careful planning and development of best practices. In this episode of Ask the Experts, President and Owner Chris Kropac explained how the company has the process perfected. [...]